OBDSTAR F100 F-100 Mazda/Ford Auto Key Programmer No Need Pin Code Supports New Models and Odometer OBDSTAR F100 F-100 Mazda/Ford Auto Key Programmer No Need Pin Code Supports New Models and Odometer

OBDSTAR Key Programmer
$179.00
-
+

OBDSTAR  F-100 F100 Mazda/Ford Auto Key Programmer 

Top 5 Reasons to Buy F-100 Mazda/Ford Key Programmer:

1. Supports programming Auto Keys and Smart Keys for Mazda/Ford.  

2. All operations completed are required without password .

3. Supports the latest version of Mazda CX-3,CX-5,Mazda 2/3/6 ,no need Pin code anymore.

4. Supports odometer correction for part of Mazda/Ford/Jaguar/Land Rover

5. Original from OBDSTAR company, update online on: http://en.obdstar.com/
Free update for 1 year, after that, it will cost 60USD/year

OBDSTAR F100 vs. Other programmers:

Cheap --Similar products abroad are offered 6200.00USD/unit, but F100 is offered at 169USD/unit.

Similar products abroad only supports immobilizer of Mazda and Ford,but OBDSTAR F100 supports odometer adjustment as well except above.
 

User experience is undesirable to similar products abroad because of no display and no guide for operation,but F100 is welcomed by perfect display and interaction.

OBDStar F100 Hardware Parameter:

Size: Length*Width*Height=115*73*21mm
CPU: ARM7
Operating Voltage: DC12V~18V
Operating Temperature: -20-60℃
Display Screen: DOTS 128X64

OBDStar F100 Cars appropriated for  Immobilizer:

MAZDA                  
B Series
2007-
Key number
Program keys
All keys lost        
BT50
2012 - 
Program keys
Erase keys
All keys lost    
 
Mazda 2
Type 1
With smart
Program keys
Erase keys
Program remote
Erase remote
Key number
Switch ignition on
Without smart
Key number
Program keys
All keys lost
Type2(2014-)
With smart
All smart keys lost
Add smart key
Switch ignition on
     
Mazda 3
Type 1
Key number
Program keys
All keys lost
Type 2
Key number
Program keys
All keys lost
Type 3(Axela)(2013-)
 With smart
All smart keys lost
Add smart key
Switch ignition on

Mazda 5
Type 1
Key number
Program keys
All keys lost
Type 2
Key number
Program keys
All keys lost
     
Mazda 6
Type 1
With smart
Live data
Program keys
All keys lost
Program smart keys
Erase smart key
Without smart
Program keys
All keys lost
A spare key setting valid
A spare key setting invalid
Type 2(New Mazda 6)
With smart
All keys lost
All smart keys lost
Program smart keys
Without smart
All keys lost
Type 3(Atenza)(2013-)
With smart
All smart keys lost
Add smart key
Switch ignition on
     
Mazda 8
With smart
All keys lost
All smart keys lost
Program smart keys
Program keys
Without smart
Program keys
All keys lost
A spare key setting valid
A spare key setting invalid
     
Mazda CX-3
With smart
All smart keys lost
Add smart key
Switch ignition on
     
Mazda CX-5
With smart
All smart keys lost
Add smart key
Switch ignition on        
     
 Mazda CX-7
With smart
All keys lost
All smart keys lost
Program smart keys
Program keys
Without smart
Program keys
All keys lost
A spare key setting valid
A spare key setting invalid
Mazda CX-9
With smart
Live data
Program keys
All keys lost
Program remote
Erase remote
Without smart
2004 - 2009
 Key number
Program keys
All keys lost
2009 - 
Key number
Program keys
All keys lost
       
Mazda MX-5
2004 - 2009
Key number
Program keys
All keys lost
2009 - 
Key number
Program keys
All keys lost                        
               
FORD
China Ford
Immobilizer
Ecosport
Program keys
Erase keys
All keys lost

Focus
Classic focus
Auto search
Manual selection    
Type 1
All keys lost
Program keys
Program immobilizer and engine ECU
Type 2
Program keys
All keys lost

New focus
Type 1(2011-)
Program keys
Erase keys            
Type 2(2014-)
Program keys
Erase keys
All keys lost

Escort
Live data
Add Keys
All keys lost        

Fiesta
-2013
Program keys
Erase keys
2013-
Program keys
Erase keys
All keys lost
         
Escape
Program keys
Erase keys
All keys lost

Mondeo
Type 1
Program keys
Erase keys
All keys lost
Type 2
Program keys
Erase keys
All keys lost

S-Max
Type 1
Program keys
Erase keys
All keys lost
Type 2
Program keys
Erase keys
All keys lost
Transit
Live data
Program keys
All keys lost

New Mondeo
Live data
Add Keys
All keys lost

Edge
Key Quantity
Erase keys
Program keys
Smart key system

Ecosport
Program keys
All keys lost
           
 Edge
 -2014
Erase smart key
Program smart keys
2015-
Live data
Add Keys
All keys lost
           
Escape
Add smart key
Erase smart key    
           
 Fiesta
2012-
Program keys
All keys lost
2015
Program smart keys
All smart keys lost    

Focus
Add smart key
Erase smart key
             
Mondeo
Type 1
All smart keys lost
Program smart keys
Type 2
All smart keys lost
Program smart keys
             
New Mondeo
Live data
Add Keys
All keys lost        
   
USA Ford
Immobilizer
 
E250
All keys lost
Program keys
Program immobilizer and engine ECU
             
Edge
Key Quantity
Erase keys
Program keys
           
Expedition
Type 1
All keys lost
Type 2
Key Quantity
Erase keys
Program keys
           
F-150
Type 1
All keys lost
Type 2
Erase keys
Program keys
           
F-250
Type 1
All keys lost
Type 2
Erase keys
Program keys
           
F-350 SD
All keys lost

Mustang
2011-2014

Ranger
Program keys
Erase keys
All keys lost
Smart key system
             
Ecosport
Type 1
All smart keys lost
Program smart keys
Type 2
All smart keys lost
Program smart keys
       
Edge
Erase smart key
Program smart keys
       
Explorer 11-
Erase smart key
Program smart keys
       
F-150 11-
Erase smart key
Program smart keys
               
F-250 11-
Erase smart key
Program smart keys
         
Flex 13-
Erase smart key
Program smart keys
       
Mustang
2015-
Live data
Add Keys
All keys lost
         
Taurus 10-
Erase smart key
Program smart keys
   
LINCOLN
Smart key system

MKC
2014-
Live data
Add Keys
All keys lost
         
MKS
Erase smart key
Program smart keys
         
MKX
Erase smart key
Program smart keys
         
MKT
Erase smart key
Program smart keys
Immobilizer

MKX 07-
All keys lost

MKZ 07-09
All keys lost

Mark LT
05-07
All keys lost
08-09
All keys lost

Navigator
05-06
All keys lost
07-08
All keys lost
09-
All keys lost
Town car 05-10
All keys lost
Zephyr 07-
All keys lost
Remote
 
Navigator
Add remote
Erase remote

OBDStar F-100 Cars appropriated for Odometer Adjustment/Correction:

Mazda
Auto identify
Manual Selection
M6(Atenza)
M3(Axela)
CX5
CX7
2010-
CX9
M2
M3
M5
M6
2005-2009
2009-2013
2014-
The top of the form

 Ford
C-MAX
2012
Ecosport
type 1
type 2
Edge
2015-(Big color meter)

Expedition
2007-2010
Mileage adjustment

Explorer
2007-2010
Mileage adjustment

Focus
2013-
2009-(Multifunctional screen)
-2008(Smaller screens)

Fiesta
2013-
type 1
type 2
-2012

Kuga
2012
2010
2012-
Color meter
Monochrome meter  
 
Mondeo
11-13
1 pointer color meter
2 pointer color meter
07-10
4 pointer color meter

Navigator
2007-2010
Mileage adjustment    

New Mondeo
Big color meter
Small color meter
Color meter
         
S-MAX
2007-2010    
Taurus
2015-(Big color meter)

LandRover
Discovery
Mileage adjustment
Evoque2011-
Data backup
Mileage adjustment
Data recovery
Freelander2 2013
Data backup
Mileage adjustment
Data recovery
     
Range rover 
2010-
Mileage adjustment
Sprort 2014
Data backup
Mileage adjustment
Data recovery
 
Jaguar
F Series
Data backup
Mileage adjustment
Data recovery
 
 XE Series
2015-
Data backup
 Mileage adjustment
Data recovery
 
XJ Series
2010
Mileage adjustment
 

Following is an Introduction of similar products abroad:

Key Learning device for Ford/Mazda is intended to learn mechanical or proximity keys into Ford and Mazda vehicles.

List of supported models for F100:

Mazda CX-3 ( 2015+ )( smart PCF7953 ID46 )
Mazda CX-5 ( 2012+ )( smart PCF7953 ID46 )
Mazda 2 ( 2014+ )( smart PCF7953 ID46 )
Mazda 3 ( 2013+ )( smart PCF7953 ID46 )
Mazda 6 ( 2013+ )( smart PCF7953 ID46 )
Mazda 2 ( 2002 - 2013)( 4D ID63 )
Mazda 3 ( 2002 - 2012 )( 4D ID63 )
Mazda 5 ( 2002 - 2012 )( 4D ID63 )
Mazda 6 ( 2014 - 2012 )( 4D ID63 )
Focus3/CMax 2010+ - mechanical ( DST80+ )
Focus3/CMax 2010+ - proximity ( DST80+ )
Kuga2 2014+ - mechanical ( DST80+ )
Kuga2 2014+ - proximity ( DST80+ )
MondeoMK4/SMax facelift 2010+ - mechanical ( DST80+ )
MondeoMK4/SMax facelift 2010+ - proximity ( DST80+ )
Fiesta 2014+ - ONLY mechanical ( DST80+ )
BMax+ - ONLY mechanical ( DST80+ )
Custom - ONLY mechanical ( DST80+ ) ( not fully supported )
NON-supported ( soon, look for news ):
Fiesta 2014+ - proximity
Bmax – proximity
Ecosport – proximity

F100 Package including:

1pc x F-100 Mazda/Ford Auto Key Programmer

Customer Questions:

Q: Does this F-100 support key programming for European Ford? I can only see U.S Ford and China Ford on the menu?
A: Yes. OBDstar F100 supports EU Ford. EU Ford is the same as China Ford. If you need to do EU Ford, please enter China Ford option

OBDSTAR  F-100 F100 Mazda/Ford Auto Key Programmer 

Top 5 Reasons to Buy F-100 Mazda/Ford Key Programmer:

1. Supports programming Auto Keys and Smart Keys for Mazda/Ford.  

2. All operations completed are required without password .

3. Supports the latest version of Mazda CX-3,CX-5,Mazda 2/3/6 ,no need Pin code anymore.

4. Supports odometer correction for part of Mazda/Ford/Jaguar/Land Rover

5. Original from OBDSTAR company, update online on: http://en.obdstar.com/
Free update for 1 year, after that, it will cost 60USD/year

OBDSTAR F100 vs. Other programmers:

Cheap --Similar products abroad are offered 6200.00USD/unit, but F100 is offered at 169USD/unit.

Similar products abroad only supports immobilizer of Mazda and Ford,but OBDSTAR F100 supports odometer adjustment as well except above.
 

User experience is undesirable to similar products abroad because of no display and no guide for operation,but F100 is welcomed by perfect display and interaction.

OBDStar F100 Hardware Parameter:

Size: Length*Width*Height=115*73*21mm
CPU: ARM7
Operating Voltage: DC12V~18V
Operating Temperature: -20-60℃
Display Screen: DOTS 128X64

OBDStar F100 Cars appropriated for  Immobilizer:

MAZDA                  
B Series
2007-
Key number
Program keys
All keys lost        
BT50
2012 - 
Program keys
Erase keys
All keys lost    
 
Mazda 2
Type 1
With smart
Program keys
Erase keys
Program remote
Erase remote
Key number
Switch ignition on
Without smart
Key number
Program keys
All keys lost
Type2(2014-)
With smart
All smart keys lost
Add smart key
Switch ignition on
     
Mazda 3
Type 1
Key number
Program keys
All keys lost
Type 2
Key number
Program keys
All keys lost
Type 3(Axela)(2013-)
 With smart
All smart keys lost
Add smart key
Switch ignition on

Mazda 5
Type 1
Key number
Program keys
All keys lost
Type 2
Key number
Program keys
All keys lost
     
Mazda 6
Type 1
With smart
Live data
Program keys
All keys lost
Program smart keys
Erase smart key
Without smart
Program keys
All keys lost
A spare key setting valid
A spare key setting invalid
Type 2(New Mazda 6)
With smart
All keys lost
All smart keys lost
Program smart keys
Without smart
All keys lost
Type 3(Atenza)(2013-)
With smart
All smart keys lost
Add smart key
Switch ignition on
     
Mazda 8
With smart
All keys lost
All smart keys lost
Program smart keys
Program keys
Without smart
Program keys
All keys lost
A spare key setting valid
A spare key setting invalid
     
Mazda CX-3
With smart
All smart keys lost
Add smart key
Switch ignition on
     
Mazda CX-5
With smart
All smart keys lost
Add smart key
Switch ignition on        
     
 Mazda CX-7
With smart
All keys lost
All smart keys lost
Program smart keys
Program keys
Without smart
Program keys
All keys lost
A spare key setting valid
A spare key setting invalid
Mazda CX-9
With smart
Live data
Program keys
All keys lost
Program remote
Erase remote
Without smart
2004 - 2009
 Key number
Program keys
All keys lost
2009 - 
Key number
Program keys
All keys lost
       
Mazda MX-5
2004 - 2009
Key number
Program keys
All keys lost
2009 - 
Key number
Program keys
All keys lost                        
               
FORD
China Ford
Immobilizer
Ecosport
Program keys
Erase keys
All keys lost

Focus
Classic focus
Auto search
Manual selection    
Type 1
All keys lost
Program keys
Program immobilizer and engine ECU
Type 2
Program keys
All keys lost

New focus
Type 1(2011-)
Program keys
Erase keys            
Type 2(2014-)
Program keys
Erase keys
All keys lost

Escort
Live data
Add Keys
All keys lost        

Fiesta
-2013
Program keys
Erase keys
2013-
Program keys
Erase keys
All keys lost
         
Escape
Program keys
Erase keys
All keys lost

Mondeo
Type 1
Program keys
Erase keys
All keys lost
Type 2
Program keys
Erase keys
All keys lost

S-Max
Type 1
Program keys
Erase keys
All keys lost
Type 2
Program keys
Erase keys
All keys lost
Transit
Live data
Program keys
All keys lost

New Mondeo
Live data
Add Keys
All keys lost

Edge
Key Quantity
Erase keys
Program keys
Smart key system

Ecosport
Program keys
All keys lost
           
 Edge
 -2014
Erase smart key
Program smart keys
2015-
Live data
Add Keys
All keys lost
           
Escape
Add smart key
Erase smart key    
           
 Fiesta
2012-
Program keys
All keys lost
2015
Program smart keys
All smart keys lost    

Focus
Add smart key
Erase smart key
             
Mondeo
Type 1
All smart keys lost
Program smart keys
Type 2
All smart keys lost
Program smart keys
             
New Mondeo
Live data
Add Keys
All keys lost        
   
USA Ford
Immobilizer
 
E250
All keys lost
Program keys
Program immobilizer and engine ECU
             
Edge
Key Quantity
Erase keys
Program keys
           
Expedition
Type 1
All keys lost
Type 2
Key Quantity
Erase keys
Program keys
           
F-150
Type 1
All keys lost
Type 2
Erase keys
Program keys
           
F-250
Type 1
All keys lost
Type 2
Erase keys
Program keys
           
F-350 SD
All keys lost

Mustang
2011-2014

Ranger
Program keys
Erase keys
All keys lost
Smart key system
             
Ecosport
Type 1
All smart keys lost
Program smart keys
Type 2
All smart keys lost
Program smart keys
       
Edge
Erase smart key
Program smart keys
       
Explorer 11-
Erase smart key
Program smart keys
       
F-150 11-
Erase smart key
Program smart keys
               
F-250 11-
Erase smart key
Program smart keys
         
Flex 13-
Erase smart key
Program smart keys
       
Mustang
2015-
Live data
Add Keys
All keys lost
         
Taurus 10-
Erase smart key
Program smart keys
   
LINCOLN
Smart key system

MKC
2014-
Live data
Add Keys
All keys lost
         
MKS
Erase smart key
Program smart keys
         
MKX
Erase smart key
Program smart keys
         
MKT
Erase smart key
Program smart keys
Immobilizer

MKX 07-
All keys lost

MKZ 07-09
All keys lost

Mark LT
05-07
All keys lost
08-09
All keys lost

Navigator
05-06
All keys lost
07-08
All keys lost
09-
All keys lost
Town car 05-10
All keys lost
Zephyr 07-
All keys lost
Remote
 
Navigator
Add remote
Erase remote

OBDStar F-100 Cars appropriated for Odometer Adjustment/Correction:

Mazda
Auto identify
Manual Selection
M6(Atenza)
M3(Axela)
CX5
CX7
2010-
CX9
M2
M3
M5
M6
2005-2009
2009-2013
2014-
The top of the form

 Ford
C-MAX
2012
Ecosport
type 1
type 2
Edge
2015-(Big color meter)

Expedition
2007-2010
Mileage adjustment

Explorer
2007-2010
Mileage adjustment

Focus
2013-
2009-(Multifunctional screen)
-2008(Smaller screens)

Fiesta
2013-
type 1
type 2
-2012

Kuga
2012
2010
2012-
Color meter
Monochrome meter  
 
Mondeo
11-13
1 pointer color meter
2 pointer color meter
07-10
4 pointer color meter

Navigator
2007-2010
Mileage adjustment    

New Mondeo
Big color meter
Small color meter
Color meter
         
S-MAX
2007-2010    
Taurus
2015-(Big color meter)

LandRover
Discovery
Mileage adjustment
Evoque2011-
Data backup
Mileage adjustment
Data recovery
Freelander2 2013
Data backup
Mileage adjustment
Data recovery
     
Range rover 
2010-
Mileage adjustment
Sprort 2014
Data backup
Mileage adjustment
Data recovery
 
Jaguar
F Series
Data backup
Mileage adjustment
Data recovery
 
 XE Series
2015-
Data backup
 Mileage adjustment
Data recovery
 
XJ Series
2010
Mileage adjustment
 

Following is an Introduction of similar products abroad:

Key Learning device for Ford/Mazda is intended to learn mechanical or proximity keys into Ford and Mazda vehicles.

List of supported models for F100:

Mazda CX-3 ( 2015+ )( smart PCF7953 ID46 )
Mazda CX-5 ( 2012+ )( smart PCF7953 ID46 )
Mazda 2 ( 2014+ )( smart PCF7953 ID46 )
Mazda 3 ( 2013+ )( smart PCF7953 ID46 )
Mazda 6 ( 2013+ )( smart PCF7953 ID46 )
Mazda 2 ( 2002 - 2013)( 4D ID63 )
Mazda 3 ( 2002 - 2012 )( 4D ID63 )
Mazda 5 ( 2002 - 2012 )( 4D ID63 )
Mazda 6 ( 2014 - 2012 )( 4D ID63 )
Focus3/CMax 2010+ - mechanical ( DST80+ )
Focus3/CMax 2010+ - proximity ( DST80+ )
Kuga2 2014+ - mechanical ( DST80+ )
Kuga2 2014+ - proximity ( DST80+ )
MondeoMK4/SMax facelift 2010+ - mechanical ( DST80+ )
MondeoMK4/SMax facelift 2010+ - proximity ( DST80+ )
Fiesta 2014+ - ONLY mechanical ( DST80+ )
BMax+ - ONLY mechanical ( DST80+ )
Custom - ONLY mechanical ( DST80+ ) ( not fully supported )
NON-supported ( soon, look for news ):
Fiesta 2014+ - proximity
Bmax – proximity
Ecosport – proximity

F100 Package including:

1pc x F-100 Mazda/Ford Auto Key Programmer

Customer Questions:

Q: Does this F-100 support key programming for European Ford? I can only see U.S Ford and China Ford on the menu?
A: Yes. OBDstar F100 supports EU Ford. EU Ford is the same as China Ford. If you need to do EU Ford, please enter China Ford option

VXDAS Policy

1.Return Policy

2.Refund Policy

3.Returning for replacement

4.Our product guarantee

5.Repair Policy

Before returning items to us, please read and follow the instructions below. You can also contact our Customer Service, we will be glad to help you.

Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.


Return Policy

Mis-Ordered Products: If you order wrong item by yourself, or you found it is not what you want to order (not quality problem), our return policy is not applied for you, please aware of this.

Quality Issue: our products do not work well once you receive it or it encounters crash in delivery causing customers fail to use it, in this situation, our return policy will be open for you.

Non Quality Issues: In some particular situation, our return policy can be open for you after our customer service learning your particular problem, and in this condition we will charge you 10% handling fee.

Shipping options for return items: when you confirm to return the items to us, please use simple airmail or EMS to return it, and write shipping address our customer service provides. Please do not use DHL, UPS, FEDEX and TNT or any other courier, because we can not get your return item, we will not responsible for that.


Refund policy

After we get your item return to us and check the item in good condition, we will issue you refund according to our policy within 2 working days through PayPal, please check your PayPal account timely or contact our customer service, and we we will  charge you 10% handling fee.

If you have any doubt, please check with our customer service.


Returning for replacement

When exchange for free: If your products encounter crash in delivery, we will exchange it for free for you and you undertake the shipping cost for your ship item back to us through simple airmail.

Mis-ordered products: If you order a wrong item and plan to exchange for you want, then just contact our customer service for help,if we can exchange for you, you need to pay the shipping cost to us as well as return to you.

Physical Damaged Items: If the item is damaged by yourself, we can not provide exchange service for you. But you can return for repair.

What you do before returning for replacement: you need contact our customer service to tell us your problem. What's wrong with your item and what you want us to do for you.

Returning shipping options: after confirming your items is under our policy of returning, we please you use simple airmail to ship item back to us. NO DHL, UPS, TNT, Fedex or any other express.

How we will do after receiving your return: you need keep touch with us to make sure we get it. After checking the item, we will arrange a replacement for you and we will inform you when everything is done. Please remember to check your email from time to time.


Our product guarantee

1 Year Warranty: the guarantee of our most products is one year. 

Before shipping out, all goods have been double verified by vxdas.com. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard.  After finish quality check,our QC stuff will carefully do quality check and paste our own QC label in the form of month/date/year on every product.

If you have any using problem of the products which buy from vxdas.com, please feedback to us first, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.

Lost Products: If products get lost in delivery, or you still do not get your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we want you communicate with us. Usually, we will provide tracking number and tracking link timely. If products get lost on the way and we get confirm from couriers, we will arrange redelivery for your products. If you want ship it through express, then you need to pay express shipping fee.


Repair Policy

When your product get damaged after using some time and need repair, we provide repair service for you. Please contact with vxdas.com customer service about the repair.

You need use simple airmail to send the item back to us, after we fix it, we will send back to you. We will not charge you for simple airmail ship back, but if you ask for express shipping, you need to pay for this.


Any other questions, please feel free to contact vxdas.com customers service.

 

VXDAS Policy

1.Return Policy

2.Refund Policy

3.Returning for replacement

4.Our product guarantee

5.Repair Policy

Before returning items to us, please read and follow the instructions below. You can also contact our Customer Service, we will be glad to help you.

Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.


Return Policy

Mis-Ordered Products: If you order wrong item by yourself, or you found it is not what you want to order (not quality problem), our return policy is not applied for you, please aware of this.

Quality Issue: our products do not work well once you receive it or it encounters crash in delivery causing customers fail to use it, in this situation, our return policy will be open for you.

Non Quality Issues: In some particular situation, our return policy can be open for you after our customer service learning your particular problem, and in this condition we will charge you 10% handling fee.

Shipping options for return items: when you confirm to return the items to us, please use simple airmail or EMS to return it, and write shipping address our customer service provides. Please do not use DHL, UPS, FEDEX and TNT or any other courier, because we can not get your return item, we will not responsible for that.


Refund policy

After we get your item return to us and check the item in good condition, we will issue you refund according to our policy within 2 working days through PayPal, please check your PayPal account timely or contact our customer service, and we we will  charge you 10% handling fee.

If you have any doubt, please check with our customer service.


Returning for replacement

When exchange for free: If your products encounter crash in delivery, we will exchange it for free for you and you undertake the shipping cost for your ship item back to us through simple airmail.

Mis-ordered products: If you order a wrong item and plan to exchange for you want, then just contact our customer service for help,if we can exchange for you, you need to pay the shipping cost to us as well as return to you.

Physical Damaged Items: If the item is damaged by yourself, we can not provide exchange service for you. But you can return for repair.

What you do before returning for replacement: you need contact our customer service to tell us your problem. What's wrong with your item and what you want us to do for you.

Returning shipping options: after confirming your items is under our policy of returning, we please you use simple airmail to ship item back to us. NO DHL, UPS, TNT, Fedex or any other express.

How we will do after receiving your return: you need keep touch with us to make sure we get it. After checking the item, we will arrange a replacement for you and we will inform you when everything is done. Please remember to check your email from time to time.


Our product guarantee

1 Year Warranty: the guarantee of our most products is one year. 

Before shipping out, all goods have been double verified by vxdas.com. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard.  After finish quality check,our QC stuff will carefully do quality check and paste our own QC label in the form of month/date/year on every product.

If you have any using problem of the products which buy from vxdas.com, please feedback to us first, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.

Lost Products: If products get lost in delivery, or you still do not get your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we want you communicate with us. Usually, we will provide tracking number and tracking link timely. If products get lost on the way and we get confirm from couriers, we will arrange redelivery for your products. If you want ship it through express, then you need to pay express shipping fee.


Repair Policy

When your product get damaged after using some time and need repair, we provide repair service for you. Please contact with vxdas.com customer service about the repair.

You need use simple airmail to send the item back to us, after we fix it, we will send back to you. We will not charge you for simple airmail ship back, but if you ask for express shipping, you need to pay for this.


Any other questions, please feel free to contact vxdas.com customers service.

 

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