Humzor NexzDAS Comprehensive Full-system Auto Diagnosis Tool OBD2 Scanner Key Programmer Humzor NexzDAS Comprehensive Full-system Auto Diagnosis Tool OBD2 Scanner Key Programmer

ND004
0.0kg
Car Diagnostic Tool
$129.00 $99.00 23%
-
+

Humzor NexzDAS Comprehensive Full-system Auto Diagnosis Tool OBD2 Scanner Key Programmer

Multi-function Multi-mode Diagnosis, Your Customized Transformers

Humzor NexzDAS Comprehensive Full-system Auto Diagnosis Tool

 

What is NexzDAS?

NexzDAS was born in 2019, developed by a group of experienced engineers who worked more than 10 years in the diagnosis area. They aim to build the next generation fantastic diagnostic scanner suitable for all kinds of mechanicals.  

NexzDas works like a transformer, which runs across different platforms and optionally chooses a diagnosis, reset service and key programming, etc functions, maximum offer the perfect diagnostic solution for mechanics who demand unrivaled OE level smart technology and smart repairs. Android, iOS and Windows multi-mode operating systems also achieve diverse choice, making car repair more intelligent, convenient and efficient.

 

Features Of NexzDAS:

1. Across different Platform

Android, IOS(Only for key programmer), Windows Available Freely choose Smartphone, Tablet, and PC (under developing) to achieve intelligent and efficient operation.

2. Customized Functions

Choose what you need most and then pay to get a license instead of being given many idle functions, saving you lots of money.

3. Full-system Diagnosis

A full-system quick scan for passenger cars, deep diagnosis on all the electronic systems of the car with a detailed report.

4. Continuously Releasing New Functions

More advanced functions are under developing now for later release, such as ECU coding & programming, more supported models, etc. All free to update gradually.

5. User-friendly Experience

Quick access to VIN Query, DTC Query, Data Manage, Data playback, Feedback icon, Screenshot,etc. fully provide you with intelligent and easy operation.

6. Remote Assistance Offered

Perfect after-sales service with all-around help, we continuously listen to your voice, contact us and feedback to get professional help in time.

7. Free Download, Free Update, Free Shipping, Free Return

Free download and update for wide vehicle models in the App Store of the software. Get it with fast delivery and 30-days no risk return policy.

 

 

License Package of NexzDAS:

License 1: Diagnosis for Passenger Cars(Free)

A full-system quick scan for passenger cars, deep diagnosis on all the electronic systems of the car with detailed reports.

License 2: Special Functions(+ $50)

Reset service: Oil Reset, TPMS, ABS, SAS, TPS, DPF, EPB, Battery Test, Injector Adjust all included to meet your extra demands.

License 3: Key Programming (+ $99)

Professional and convenient IMMO, add a new key, erase keys, key programming, all key lost via OBD...

License 4: Diagnosis for Commercial Vehicles (+ $299)

Trucks, Construction machinery, Agricultural machinery, Engine systems, Electronic control systems, natural gas systems, exhaust gas treatment systems included...

License 5: Other Licenses (Under Developing)

(1) ECU Programming

Supports online programming of BMW, VW, AUDI, BENZ, PORSCHE, etc. with wide model and year coverage

(2) ECU Coding

Supports off-line coding of ROEWE, MG, etc. Online coding, online parameterization, online SCN, online airbag query&coding is supported by BMW, VW, AUDI, BENZ,PORSCHE, HYUNDAI,KIA...

(3) Update Hidden Functions

BMW-- tire pressure monitoring, rear view mirror folding delay,etc.
VW, AUDI-- automatic window closing, locking sound, etc.
TOYOTA, NISSAN-- automatic locking, interior light setting,etc.

 

Function description of NexzDAS

1. Full-System Diagnosis for Passenger Cars

All System Diagnosis

Humzor NexzDAS can read DTCs and data streams for ALL systems to diagnose car comprehensively including Fuel system, Emissionsystem, Transmission, Engine, Body, Powertrain and more, thus users don' t have to buy other tools for diagnosing systems for timemoney saving.

Active Test

The Active Test function is used to access vehicle-specific subsystem and component tests. Available test vary by manufacturer, year,model, and only the available tests display in the menu.

Input the VIN and automatically recognize it, or manually select the vehicle model,type and year to start the quick scan for all the control units and get the inspection result with detailed DTC description.

 

Vehicle Coverage:

American:BUICK, CADILLAC, CHEVROLET, CHRYSLER, FORD, GM, GMC, HUMMER, JEEP, LINCOLN, MERCURY, SATURN, PONTIAC, OLDSMOBILE, SCION

European:ABARTH, ALFA ROMEO, ASTON MARTIN, AUDI, BENTLEY, BENZ, BMW, BUGATTI, CITROEN, CVVW, DACIA, FERRARI, FIAT, FORD, JAGUAR, LAMBORGHINI, LANCIA, LANDROVER, MASERATI, MINI, OPEL, PEUGEOT, RENAULT, ROLLS ROYCE, SAAB, VW, SEAT, SKODA, SMART, VAUXHALL,  VOLVO

Asian:ACURA, DAEWOO, HONDA, HYUNDAI, INFINITI, ISUZU, KIA, LEXUS, MAZDA, MITSUBISHI, NISSAN, RENAULTSM, SSANGYONG, SUBARU, TOYOTA, SUZUKI

Chinese : BYD, CHANGAN, CHANGHE, CHERY, EMGRAND, ENGLON, FOTON, GEELY, GLEAGLE, GWM, HBSH, HUACHEN, RIICH, WULING, YUAN,  ZOTYE

Australian : FORD, HOLDEN

More Models Coming Soon...

  

OBD Diagnostic tool

 

2. Special Functions  (Get license at $50)

NOTE: These special functions are not for all car models, if you are confused, please send me your car model and we will check it for you.

 NexzDAS special functions

Oil Reset : Baic, BYD, Chery, FAW CAR, Greatwall, JAC, Luxgen, Soueast, Rover, ACURA, AUDI, BENZ, BESTURN, BENTLEY, BUICK, BUGATTI, BMW, CADILLAC, CHRYSLER, CITROEN, DACIA, DAEWOO, DODGE, FERRARI, FIAT, FORD, GM, HOLDEN, HONDA, HUMMER, HYUNDAI, INFINITI, ISUZU, JAGUAR, JEEP, KIA, LANDROVER, LAMBORGHINI, LEXUS, LINCOLN, MASERATI, MERCURY, MINI, MITSUBISHI, NISSAN, OLDSMOBILE, OPEL, PEUGEOT, PORSCHE, PONTIAC, RENAULT, ROLLS-ROYCE, ROMEO, ROVER, SAAB, SATURN, SCION, SEAT, SKODA, SMART, SUBARU, SUZUKI, TOYOTA, VAUXHALL, VOLVO, VW

TPMS : AUDI, BENZ, BUICK, BMW, CADILLAC, CHRYSLER, DODGE, FORD, GM, GMC, HONDA, HUMMER, HYUNDAI, INFINITI, JAGUAR, JEEP, KIA, LANDROVER, LEXUS, LINCOLN, MERCURY,MITSUBISHI, NISSAN, PORSCHE, PONTIAC, SATURN, SCION, SGM, SUBARU, TOYOTA, VW

Injector Adjust : CITROEN,FIAT,HYUNDAI,JAGUAR,KIA,LANDROVER,MITSUBISHI,OPEL,SUBARU,VAUXHALL

EPB : BMW, CITROEN, DAEWOO, GM, HONDA, HYUNDAI, JAGUAR, KIA, LANDROVER, OPEL, PEUGEOT, RENAULT, SAAB, SUBARU, TOYOTA, VAUXHALL, VOLVO, VW

DPF : BMW, CITROEN, DAEWOO, JAGUAR, LANDROVER, OPEL, PEUGEOT, SUBARU, VAUXHALL

Battery Change : FORD, JAGUAR, LANDROVER, LEXUS, TOYOTA, VOLVO

SAS : BAIC, BAOJUN, BYD, ZOTYE, Soueast, Haima, DF_FENG_XING, DF_FENG_SHEN, DF_XIAO_KANG, Chery, ROEWE, TRUMPCHE, Geely Emgrand, Geely Englon, Geely Gleagle, JAC, JMC, LIFAN, Greatwall, DAEWOO, SsangYong

Throttle Sensor : Baojun, BYD, ACURA, BMW, CHRYSLER, DAEWOO, BUICK, Cadillac, Chevrolet, Holden, Pontiac, Saturn, HONDA, JEEP, KIA, NISSAN, TOYOTA,VOLVO

ABS : DAEWOO, JAGUAR, LANDROVER, OPEL, RENAULT

 

3. NexzDAS Key Programming Function (Get license at $99)

Immo Code Reading : Can read the Immo code of specific car models.

Key programming : Greatly supports key matching.

Add car key : Add and match new key to the car.

Erase car key : Delete the key that does not need.

Key information reading : Read the information of the key, quantity,frequency etc.

All key lost : Support most cars all key lost via direct OBD matching.

NexzDAS key programming-1NexzDAS key programming-2
NexzDAS Key Programmer car list

 

4. NexzDAS Diagnosis for Commercial Vehicles (Get license at $299)

Nexzdas Diagnosis for Commercial Vehicles
 

TRUCK: ASTRA, BENZ, BREMACH, DAF, DETROIT, ERF, FORD, FREIGHTLINER, FUSO, HINO, HYUNDAI, INTERNATIONAL, ISUZU, IVECO, KIA, MACK, MAN, NAVISTAR, RENAULT, SCANIA, TOYOTA, UD, VOLVO, WABCO

CONSTRUCTION: CATERPILLAR

AGRICULTURAL: ISUZU, JOHN DEERE, LEIWOGUSHEN

ENGINE: ISUZU, MAXXFORCE

ELECTRONIC: BENDIX

 

5. Auxiliary Functions:

NexzDAS functions
 
  • One-Key DTC Query: powerful database available for you to search code definition and description.
  • One-Key Data Manage:check the stored information at anytime and anywhere, both images and videos.
  • One-Key VIN Query: search the car information online. Input the VIN or scan it directly.
  • One-Key Feedback: Multi methods to contact us and feedback your questions by clicking the button at the top right corner.
  • One-Key Update:No PC, no SD card. Get new version upgrade information in time and choose to update it at fast speed within App.
 

Specifications

    • Operating System: Android system( iOS & Windows released later)
    • Communications:  Bluetooth 4.2
    • Operating Voltage: 9~30V DC
    • Operating Temperature: -20~70°C(14-158℉), Relative Humidity: < 90%
    • Storage Temperature: -40~85°C(-40-185℉), Relative Humidity: < 90%
    • Average Power Consumption: <2W
    • Dimension: 97mm*47mm*26mm

 

NexzDAS Package List: 

1pc x Humzor NexzDAS VCI

1pc x Password Envelope

1pc x Quick Start Guide

 

NexzDAS FAQ:

Q: Where to download APP?

A: For NexzDAS APP, please kindly search ‘NexzDAS’ on Google Play or kindly scan the QR code below to download.

 Nexzdas

Q: How to connect the Bluetooth?

A: After plug into the VCI, open the NexzDAS App and click the Bluetooth icon at the upper right corner within App to connect it directly, the icon light will turn into blue which means connection succeeds. If it can not be connected the first time,please kindly exit the software completely and try again.

 

Q: Why cannot I binding the product, it shows serial number does not exist?

A: Please make sure you download the right software “NexzDAS”. If the problem still exists, please contact us and offer your S/N for a check.

 

Q: Do I need to connect the PC to update for Phone version?

A: No, just click ‘Me’ ‘Upgrade’ to complete the process within APP.

 

Q: Why there is nothing listed when I login, no models or functions?

A: Please click ‘Discover’ ‘APP store’ and choose download the models and functions you need

Humzor NexzDAS Comprehensive Full-system Auto Diagnosis Tool OBD2 Scanner Key Programmer

Multi-function Multi-mode Diagnosis, Your Customized Transformers

Humzor NexzDAS Comprehensive Full-system Auto Diagnosis Tool

 

What is NexzDAS?

NexzDAS was born in 2019, developed by a group of experienced engineers who worked more than 10 years in the diagnosis area. They aim to build the next generation fantastic diagnostic scanner suitable for all kinds of mechanicals.  

NexzDas works like a transformer, which runs across different platforms and optionally chooses a diagnosis, reset service and key programming, etc functions, maximum offer the perfect diagnostic solution for mechanics who demand unrivaled OE level smart technology and smart repairs. Android, iOS and Windows multi-mode operating systems also achieve diverse choice, making car repair more intelligent, convenient and efficient.

 

Features Of NexzDAS:

1. Across different Platform

Android, IOS(Only for key programmer), Windows Available Freely choose Smartphone, Tablet, and PC (under developing) to achieve intelligent and efficient operation.

2. Customized Functions

Choose what you need most and then pay to get a license instead of being given many idle functions, saving you lots of money.

3. Full-system Diagnosis

A full-system quick scan for passenger cars, deep diagnosis on all the electronic systems of the car with a detailed report.

4. Continuously Releasing New Functions

More advanced functions are under developing now for later release, such as ECU coding & programming, more supported models, etc. All free to update gradually.

5. User-friendly Experience

Quick access to VIN Query, DTC Query, Data Manage, Data playback, Feedback icon, Screenshot,etc. fully provide you with intelligent and easy operation.

6. Remote Assistance Offered

Perfect after-sales service with all-around help, we continuously listen to your voice, contact us and feedback to get professional help in time.

7. Free Download, Free Update, Free Shipping, Free Return

Free download and update for wide vehicle models in the App Store of the software. Get it with fast delivery and 30-days no risk return policy.

 

 

License Package of NexzDAS:

License 1: Diagnosis for Passenger Cars(Free)

A full-system quick scan for passenger cars, deep diagnosis on all the electronic systems of the car with detailed reports.

License 2: Special Functions(+ $50)

Reset service: Oil Reset, TPMS, ABS, SAS, TPS, DPF, EPB, Battery Test, Injector Adjust all included to meet your extra demands.

License 3: Key Programming (+ $99)

Professional and convenient IMMO, add a new key, erase keys, key programming, all key lost via OBD...

License 4: Diagnosis for Commercial Vehicles (+ $299)

Trucks, Construction machinery, Agricultural machinery, Engine systems, Electronic control systems, natural gas systems, exhaust gas treatment systems included...

License 5: Other Licenses (Under Developing)

(1) ECU Programming

Supports online programming of BMW, VW, AUDI, BENZ, PORSCHE, etc. with wide model and year coverage

(2) ECU Coding

Supports off-line coding of ROEWE, MG, etc. Online coding, online parameterization, online SCN, online airbag query&coding is supported by BMW, VW, AUDI, BENZ,PORSCHE, HYUNDAI,KIA...

(3) Update Hidden Functions

BMW-- tire pressure monitoring, rear view mirror folding delay,etc.
VW, AUDI-- automatic window closing, locking sound, etc.
TOYOTA, NISSAN-- automatic locking, interior light setting,etc.

 

Function description of NexzDAS

1. Full-System Diagnosis for Passenger Cars

All System Diagnosis

Humzor NexzDAS can read DTCs and data streams for ALL systems to diagnose car comprehensively including Fuel system, Emissionsystem, Transmission, Engine, Body, Powertrain and more, thus users don' t have to buy other tools for diagnosing systems for timemoney saving.

Active Test

The Active Test function is used to access vehicle-specific subsystem and component tests. Available test vary by manufacturer, year,model, and only the available tests display in the menu.

Input the VIN and automatically recognize it, or manually select the vehicle model,type and year to start the quick scan for all the control units and get the inspection result with detailed DTC description.

 

Vehicle Coverage:

American:BUICK, CADILLAC, CHEVROLET, CHRYSLER, FORD, GM, GMC, HUMMER, JEEP, LINCOLN, MERCURY, SATURN, PONTIAC, OLDSMOBILE, SCION

European:ABARTH, ALFA ROMEO, ASTON MARTIN, AUDI, BENTLEY, BENZ, BMW, BUGATTI, CITROEN, CVVW, DACIA, FERRARI, FIAT, FORD, JAGUAR, LAMBORGHINI, LANCIA, LANDROVER, MASERATI, MINI, OPEL, PEUGEOT, RENAULT, ROLLS ROYCE, SAAB, VW, SEAT, SKODA, SMART, VAUXHALL,  VOLVO

Asian:ACURA, DAEWOO, HONDA, HYUNDAI, INFINITI, ISUZU, KIA, LEXUS, MAZDA, MITSUBISHI, NISSAN, RENAULTSM, SSANGYONG, SUBARU, TOYOTA, SUZUKI

Chinese : BYD, CHANGAN, CHANGHE, CHERY, EMGRAND, ENGLON, FOTON, GEELY, GLEAGLE, GWM, HBSH, HUACHEN, RIICH, WULING, YUAN,  ZOTYE

Australian : FORD, HOLDEN

More Models Coming Soon...

  

OBD Diagnostic tool

 

2. Special Functions  (Get license at $50)

NOTE: These special functions are not for all car models, if you are confused, please send me your car model and we will check it for you.

 NexzDAS special functions

Oil Reset : Baic, BYD, Chery, FAW CAR, Greatwall, JAC, Luxgen, Soueast, Rover, ACURA, AUDI, BENZ, BESTURN, BENTLEY, BUICK, BUGATTI, BMW, CADILLAC, CHRYSLER, CITROEN, DACIA, DAEWOO, DODGE, FERRARI, FIAT, FORD, GM, HOLDEN, HONDA, HUMMER, HYUNDAI, INFINITI, ISUZU, JAGUAR, JEEP, KIA, LANDROVER, LAMBORGHINI, LEXUS, LINCOLN, MASERATI, MERCURY, MINI, MITSUBISHI, NISSAN, OLDSMOBILE, OPEL, PEUGEOT, PORSCHE, PONTIAC, RENAULT, ROLLS-ROYCE, ROMEO, ROVER, SAAB, SATURN, SCION, SEAT, SKODA, SMART, SUBARU, SUZUKI, TOYOTA, VAUXHALL, VOLVO, VW

TPMS : AUDI, BENZ, BUICK, BMW, CADILLAC, CHRYSLER, DODGE, FORD, GM, GMC, HONDA, HUMMER, HYUNDAI, INFINITI, JAGUAR, JEEP, KIA, LANDROVER, LEXUS, LINCOLN, MERCURY,MITSUBISHI, NISSAN, PORSCHE, PONTIAC, SATURN, SCION, SGM, SUBARU, TOYOTA, VW

Injector Adjust : CITROEN,FIAT,HYUNDAI,JAGUAR,KIA,LANDROVER,MITSUBISHI,OPEL,SUBARU,VAUXHALL

EPB : BMW, CITROEN, DAEWOO, GM, HONDA, HYUNDAI, JAGUAR, KIA, LANDROVER, OPEL, PEUGEOT, RENAULT, SAAB, SUBARU, TOYOTA, VAUXHALL, VOLVO, VW

DPF : BMW, CITROEN, DAEWOO, JAGUAR, LANDROVER, OPEL, PEUGEOT, SUBARU, VAUXHALL

Battery Change : FORD, JAGUAR, LANDROVER, LEXUS, TOYOTA, VOLVO

SAS : BAIC, BAOJUN, BYD, ZOTYE, Soueast, Haima, DF_FENG_XING, DF_FENG_SHEN, DF_XIAO_KANG, Chery, ROEWE, TRUMPCHE, Geely Emgrand, Geely Englon, Geely Gleagle, JAC, JMC, LIFAN, Greatwall, DAEWOO, SsangYong

Throttle Sensor : Baojun, BYD, ACURA, BMW, CHRYSLER, DAEWOO, BUICK, Cadillac, Chevrolet, Holden, Pontiac, Saturn, HONDA, JEEP, KIA, NISSAN, TOYOTA,VOLVO

ABS : DAEWOO, JAGUAR, LANDROVER, OPEL, RENAULT

 

3. NexzDAS Key Programming Function (Get license at $99)

Immo Code Reading : Can read the Immo code of specific car models.

Key programming : Greatly supports key matching.

Add car key : Add and match new key to the car.

Erase car key : Delete the key that does not need.

Key information reading : Read the information of the key, quantity,frequency etc.

All key lost : Support most cars all key lost via direct OBD matching.

NexzDAS key programming-1NexzDAS key programming-2
NexzDAS Key Programmer car list

 

4. NexzDAS Diagnosis for Commercial Vehicles (Get license at $299)

Nexzdas Diagnosis for Commercial Vehicles
 

TRUCK: ASTRA, BENZ, BREMACH, DAF, DETROIT, ERF, FORD, FREIGHTLINER, FUSO, HINO, HYUNDAI, INTERNATIONAL, ISUZU, IVECO, KIA, MACK, MAN, NAVISTAR, RENAULT, SCANIA, TOYOTA, UD, VOLVO, WABCO

CONSTRUCTION: CATERPILLAR

AGRICULTURAL: ISUZU, JOHN DEERE, LEIWOGUSHEN

ENGINE: ISUZU, MAXXFORCE

ELECTRONIC: BENDIX

 

5. Auxiliary Functions:

NexzDAS functions
 
  • One-Key DTC Query: powerful database available for you to search code definition and description.
  • One-Key Data Manage:check the stored information at anytime and anywhere, both images and videos.
  • One-Key VIN Query: search the car information online. Input the VIN or scan it directly.
  • One-Key Feedback: Multi methods to contact us and feedback your questions by clicking the button at the top right corner.
  • One-Key Update:No PC, no SD card. Get new version upgrade information in time and choose to update it at fast speed within App.
 

Specifications

    • Operating System: Android system( iOS & Windows released later)
    • Communications:  Bluetooth 4.2
    • Operating Voltage: 9~30V DC
    • Operating Temperature: -20~70°C(14-158℉), Relative Humidity: < 90%
    • Storage Temperature: -40~85°C(-40-185℉), Relative Humidity: < 90%
    • Average Power Consumption: <2W
    • Dimension: 97mm*47mm*26mm

 

NexzDAS Package List: 

1pc x Humzor NexzDAS VCI

1pc x Password Envelope

1pc x Quick Start Guide

 

NexzDAS FAQ:

Q: Where to download APP?

A: For NexzDAS APP, please kindly search ‘NexzDAS’ on Google Play or kindly scan the QR code below to download.

 Nexzdas

Q: How to connect the Bluetooth?

A: After plug into the VCI, open the NexzDAS App and click the Bluetooth icon at the upper right corner within App to connect it directly, the icon light will turn into blue which means connection succeeds. If it can not be connected the first time,please kindly exit the software completely and try again.

 

Q: Why cannot I binding the product, it shows serial number does not exist?

A: Please make sure you download the right software “NexzDAS”. If the problem still exists, please contact us and offer your S/N for a check.

 

Q: Do I need to connect the PC to update for Phone version?

A: No, just click ‘Me’ ‘Upgrade’ to complete the process within APP.

 

Q: Why there is nothing listed when I login, no models or functions?

A: Please click ‘Discover’ ‘APP store’ and choose download the models and functions you need

VXDAS Policy

1.Return Policy

2.Refund Policy

3.Returning for replacement

4.Our product guarantee

5.Repair Policy

Before returning items to us, please read and follow the instructions below. You can also contact our Customer Service, we will be glad to help you.

Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.


Return Policy

Mis-Ordered Products: If you order wrong item by yourself, or you found it is not what you want to order (not quality problem), our return policy is not applied for you, please aware of this.

Quality Issue: our products do not work well once you receive it or it encounters crash in delivery causing customers fail to use it, in this situation, our return policy will be open for you.

Non Quality Issues: In some particular situation, our return policy can be open for you after our customer service learning your particular problem, and in this condition we will charge you 10% handling fee.

Shipping options for return items: when you confirm to return the items to us, please use simple airmail or EMS to return it, and write shipping address our customer service provides. Please do not use DHL, UPS, FEDEX and TNT or any other courier, because we can not get your return item, we will not responsible for that.


Refund policy

After we get your item return to us and check the item in good condition, we will issue you refund according to our policy within 2 working days through PayPal, please check your PayPal account timely or contact our customer service, and we we will  charge you 10% handling fee.

If you have any doubt, please check with our customer service.


Returning for replacement

When exchange for free: If your products encounter crash in delivery, we will exchange it for free for you and you undertake the shipping cost for your ship item back to us through simple airmail.

Mis-ordered products: If you order a wrong item and plan to exchange for you want, then just contact our customer service for help,if we can exchange for you, you need to pay the shipping cost to us as well as return to you.

Physical Damaged Items: If the item is damaged by yourself, we can not provide exchange service for you. But you can return for repair.

What you do before returning for replacement: you need contact our customer service to tell us your problem. What's wrong with your item and what you want us to do for you.

Returning shipping options: after confirming your items is under our policy of returning, we please you use simple airmail to ship item back to us. NO DHL, UPS, TNT, Fedex or any other express.

How we will do after receiving your return: you need keep touch with us to make sure we get it. After checking the item, we will arrange a replacement for you and we will inform you when everything is done. Please remember to check your email from time to time.


Our product guarantee

1 Year Warranty: the guarantee of our most products is one year. 

Before shipping out, all goods have been double verified by vxdas.com. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard.  After finish quality check,our QC stuff will carefully do quality check and paste our own QC label in the form of month/date/year on every product.

If you have any using problem of the products which buy from vxdas.com, please feedback to us first, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.

Lost Products: If products get lost in delivery, or you still do not get your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we want you communicate with us. Usually, we will provide tracking number and tracking link timely. If products get lost on the way and we get confirm from couriers, we will arrange redelivery for your products. If you want ship it through express, then you need to pay express shipping fee.


Repair Policy

When your product get damaged after using some time and need repair, we provide repair service for you. Please contact with vxdas.com customer service about the repair.

You need use simple airmail to send the item back to us, after we fix it, we will send back to you. We will not charge you for simple airmail ship back, but if you ask for express shipping, you need to pay for this.


Any other questions, please feel free to contact vxdas.com customers service.

 

VXDAS Policy

1.Return Policy

2.Refund Policy

3.Returning for replacement

4.Our product guarantee

5.Repair Policy

Before returning items to us, please read and follow the instructions below. You can also contact our Customer Service, we will be glad to help you.

Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.


Return Policy

Mis-Ordered Products: If you order wrong item by yourself, or you found it is not what you want to order (not quality problem), our return policy is not applied for you, please aware of this.

Quality Issue: our products do not work well once you receive it or it encounters crash in delivery causing customers fail to use it, in this situation, our return policy will be open for you.

Non Quality Issues: In some particular situation, our return policy can be open for you after our customer service learning your particular problem, and in this condition we will charge you 10% handling fee.

Shipping options for return items: when you confirm to return the items to us, please use simple airmail or EMS to return it, and write shipping address our customer service provides. Please do not use DHL, UPS, FEDEX and TNT or any other courier, because we can not get your return item, we will not responsible for that.


Refund policy

After we get your item return to us and check the item in good condition, we will issue you refund according to our policy within 2 working days through PayPal, please check your PayPal account timely or contact our customer service, and we we will  charge you 10% handling fee.

If you have any doubt, please check with our customer service.


Returning for replacement

When exchange for free: If your products encounter crash in delivery, we will exchange it for free for you and you undertake the shipping cost for your ship item back to us through simple airmail.

Mis-ordered products: If you order a wrong item and plan to exchange for you want, then just contact our customer service for help,if we can exchange for you, you need to pay the shipping cost to us as well as return to you.

Physical Damaged Items: If the item is damaged by yourself, we can not provide exchange service for you. But you can return for repair.

What you do before returning for replacement: you need contact our customer service to tell us your problem. What's wrong with your item and what you want us to do for you.

Returning shipping options: after confirming your items is under our policy of returning, we please you use simple airmail to ship item back to us. NO DHL, UPS, TNT, Fedex or any other express.

How we will do after receiving your return: you need keep touch with us to make sure we get it. After checking the item, we will arrange a replacement for you and we will inform you when everything is done. Please remember to check your email from time to time.


Our product guarantee

1 Year Warranty: the guarantee of our most products is one year. 

Before shipping out, all goods have been double verified by vxdas.com. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard.  After finish quality check,our QC stuff will carefully do quality check and paste our own QC label in the form of month/date/year on every product.

If you have any using problem of the products which buy from vxdas.com, please feedback to us first, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.

Lost Products: If products get lost in delivery, or you still do not get your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we want you communicate with us. Usually, we will provide tracking number and tracking link timely. If products get lost on the way and we get confirm from couriers, we will arrange redelivery for your products. If you want ship it through express, then you need to pay express shipping fee.


Repair Policy

When your product get damaged after using some time and need repair, we provide repair service for you. Please contact with vxdas.com customer service about the repair.

You need use simple airmail to send the item back to us, after we fix it, we will send back to you. We will not charge you for simple airmail ship back, but if you ask for express shipping, you need to pay for this.


Any other questions, please feel free to contact vxdas.com customers service.

 

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