THINKCAR THINKTOOL PAD 10 OBD2 Automotive Scanner Full System Diagnose Tool
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Express Estimated Delivery:Jun 27 - Jul 01
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Free Shipping Method: Estimate dilevery 8-19 business days
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THINKCAR THINKTOOL PAD 10 OBD2 Automotive Scanner Full System Diagnose Tool
THINKTOOL PAD 10 is a professional OBD2 Automotive Scanner from THINKCAR, who love car modification, are proficient in car maintenance and master mobile Internet technology. THINKCAR THINKKTOOL PAD 10 has many features meet your need.
THINKCAR THINKTOOL PAD 10:

THINKCAR THINKTOOL PAD 10 advantages:
Topology Mapping displays a system distribution diagram of the vehicle control modules
•Advanced ECU coding & Active Tests/Bi-Directional Control/ADAS Calibration/TPMS Programming
•Support CAN FD protocol (you need to buy can fd connector yourself)
•34+ Hot Reset Services
• Support online coding (for Volkswagen, for A-udi, for BM-W)
• Support offline coding for Mercedes-Benz
• Support guidance function (for Volkswagen, for A-udi)
• Support thinkcar ADAS advanced driver assistance system calibration tool
• Support intelligent topology map display, quickly lock system error codes
•Diagnostic Report Generate and Share
•120+ Brands, and 10,000+ Models
•Auto VIN & DTCs Lookup
•Data Stream Recording & Screen Recording Function
•One clicks WiFi free update for 2 years, the old version can still be used after two years, all functions are not affected
•Lifetime free remote technical diagnosis
•Advanced Features:
✔ Tablet with 8.0 MP Pixel Rear Camera, 10-inch HD IPS Touch Screen: A brighter, clearer Screen let you " Deep Dive into Diagnostics"
✔ Android 10.0 Operating System: make you smooth operation, Anti-Slip & Anti-Grease protective sleeve design
✔ Brilliant Battery Life: 5100mAh/ 3.8V
✔ 6GB RAM / 128GB ROM
✔ Multi-PID Live Data Graphing in 1 Screen: One screen can display 12 data stream (Graphic and textual
NOTE: Topology is not universal to all the vehicles, please check VIN for compatibility before you place order!

12 In 1 Data Stream Charts:

THINKCAR THINKTOOL PAD 10 is a Dealership Tool Level All Systems Diagnostics:
ThinkTool PAD 10 automotive scan tool can work on 120+ US domestic, European and Asian vehicle makes to scan all available modules like ECM(engine), TCM(Transmission), ABS, SRS(Airbag), Brake System, BCM(Body Control Module), EPS(Eletronic Power Steering), HVAC(heat, ventilation and air conditioning), Radio, TPM and etc to perform OE level diagnostics to read and clear codes, view live data stream, perform active tests, and retrieve ECU information.
Full system diagnosis of intelligent topography (identification of normal and fault equipment)
ThinkTool PAD 10 read DTCs and data streams, perform active test, ECU Coding.
For instance: Engines/Transmission/Airbags/Immobilizer/Key Coding/ABS/Cruise Control/Instruments/ Self Leveling Suspension systems/Seats/Doors/Gateway/Steering Angle/Air Suspension/Body Systems/Electronic Power Steering & Motor Assisted/Power Steering/Tyre Pressure/Rain Sensors/4WD System/Stabilizer/Intelligent Parking Assist/Door Motors/Audio Systems/Air Conditioning/Tiptronic/Anti-Theft/Soft Top/Headlamp Leveling/Central Locking/Automatic Clutch/ DPF Reset/Electric Windows/Plip Programming/Heated Rear Window/Xenon Headlights/Wash Wipe/Fuel Burning Heater/Transfer Box/Seat Memory/Oil Life Service Reset/Sliding Doors/Electronic Throttle/Navigation System/Rollover Sensor/Cruise Control/ Multi-Function Steering Wheel/Aux Heating/Electronic Parking Brake/Clutch Electronics and etc.

THINKCAR THINKTOOL PAD 10 Support 34+ Special Functions
New advantages over other scanners:
29. Motor angular position sensor calibration
When the motor works in a high temperature environment or in a humid, dusty and other environment for a long time, the angular position sensor is prone to failure, and the signal of the angular position sensor is wrong after the failure, resulting in the motor not working normally, the system reliability is reduced, and the normal driving of the vehicle is affected. . At this time, it is necessary to calibrate the angular position sensor of the motor.
30. Engine power balance
High-quality engine balance that helps the engine spin more freely at high revs, improves redline, and increases power
31. High-voltage battery health inspection
32. Smart Cruise Control Calibration
Intelligent cruise control has the function of improving driving safety and comfort. When the intelligent cruise module is replaced, use this function to learn and match, and the system can function normally.
33. Automatic air conditioning initialization
34. GPF regeneration (particle trap regeneration)
The function of gpf is to reduce particulate matter, and it is arranged on the exhaust system of the car to collect the particulate matter in the organic exhaust gas of the car, reasonably reduce the emission of particulate matter, and according to the ECU operation, carry out air oxidation and ignition of the particles in the trap, and then do to regeneration
Rest Function:
1. Oil Reset
The lightening of the car maintenance light indicates that the vehicle needs maintenance. Reset the cluster or driving time to zero after the maintenance, so the maintenance light will go out and the system will start a new maintenance cycle.
2. DPF Regeneration
DPF Regeneration is used to clear PM (Particulate Matter) from the DPF filter through continuous combustion oxidation mode (such us high temperature heating combustion, fuel additive or catalyst reduce PM ignition combustion) to stabilize the filter performance.
DPF regeneration may be performed in the following cases:
a) The exhaust back pressure sensor is replaced.
b) The PM trap is removed or replaced
c) The fuel additive nozzle is removed or replaced
d) The catalytic oxidizer is removed or replaced.
e) The DPF regeneration MIL is on and maintenance is performed.
f) The DPF regeneration control module is replaced.
3.AFS(headlamp) Reset
The feature is used to initialize the adaptive headlamp system. According to the ambient light intensity, the adaptive headlamp system may decide whether to automatically turn on the headlamps, and timely adjust the headlamp lighting angle while monitoring the vehicle speed and body posture.
4. EGR Adaption
This function is used to learn the EGR (Exhaust Gas Recirculation) valve after it is cleaned or replaced.
5. Brake-pad Reset
If the brake pad wears the brake pad sense line, the brake pad sense line sends a signal sense line to the on-board computer to replace the brake pad. After replacing the brake pad, you must reset the brake pad. Otherwise, the car alarms.
Reset must be performed in the following cases:
a) The brake pad and brake pad wear sensor are replaced.
b) The brake pad indicator lamp is on.
c) The brake pad sensor circuit is short, which is recovered.
d) The servo motor is replaced.
6.IMMO Service
To prevent the car being used by unauthorized keys, the anti-theft key matching function must be performed so that the immobilizer control system on the car identifies and authorizes remote control keys to normally use the car. When the ignition switch key, ignition switch, combined instrument panel, ECU, BCM, or remote-control battery is replaced, anti-theft key matching must be performed.
7.Windows Calibration
This feature is designed to perform door window matching to recover ECU initial memory, and recover the automatic ascending and descending function of power window.
8.Coolant Bleeding
Use this function to activate the electronic water pump before venting the cooling system.
9.Steering Angle Reset
To reset the steering angle, first find the relative zero-point position for the car to drive in straight line. Taking this position as reference, the ECU can calculate the accurate angle for left and right steering. After replacing the steering angle position sensor, replacing steering mechanical parts (such as steering gearbox, steering column, end tie rod, steering knuckle), performing four-wheel alignment, or recovering car body, you must reset the steering angle.
10.Injector Coding
Writing injector actual code or rewrite code in the ECU to the injector code of the corresponding cylinder so as to more accurately control or correct cylinder injection quantity. After the ECU or injector is replaced, injector code of each cylinder must be confirmed or re-coded so that cylinder can better identify injectors to accurately control fuel injection.
11.Seat Calibration
This function is applied to match the seats with memory function that are replaced and repaired.
12.Transport Mode
In order to reduce power consumption, the following functions may be disabled, including limiting the vehicle speed, not waking up the door opening network, and disabling the remote control key, etc. At this time, the transport mode needs to be deactivated to restore the vehicle to normal.
13.Battery Matching
This function enables you to perform a resetting operation on the monitoring unit of vehicle battery, in which the original low battery fault information will be cleared, and battery matching will be done.
Battery matching must be performed in the following cases:
a) Main battery is replaced. Battery matching must be performed to clear original low battery information and prevent the related control module from detecting false information. If the related control module detects false information, it will invalidate some electric auxiliary functions, such as automatic start & stop function, sunroof without one-key trigger function, power window without automatic function.
b) Battery monitoring sensor. Battery matching is performed to re-match the control module and motoring sensor to detect battery power usage more accurately, which can avoid an error message displaying on the instrument panel.
14.Airbag Reset
This function resets the airbag data to clear the airbag collision fault indicator. When the vehicle collides and the airbag deploys, the corresponding fault code of the collision data appears, the airbag indicator lights up, and the fault code can't be cleared. Since the data inside the airbag computer is disposable, it is required that all new accessories must be emplaced, but after performing this function, the data of the airbag computer can be recovered and the fault code can be cleared, the airbag light will go out, and the airbag computer can continue to use.
15.Tyre Reset
This function is used to set the size parameters of the modified or replaced tire.
16.Cluster Reset
a) cluster reset is to copy, write, or rewrite the value of kilometers in the chip of cluster by using a car diagnostic computer and data cable, so that the cluster shows the actual cluster.
b) Usually when the cluster is not correct due to the damaged vehicle speed sensor or cluster failure, it is necessary to do cluster reset after maintenance.
17.ABS Bleeding
When the ABS contain air, the ABS bleeding function must be performed to bleed the brake system to restore ABS brake sensitivity. If the ABS computer, ABS pump, brake master cylinder, brake cylinder, brake line, or brake fluid is replaced, the ABS bleeding function must be performed.
18.Gear Learning
The crankshaft position sensor learns crankshaft gear machining tolerance and saves to the computer to more accurately diagnose engine misfires. lf gear learning is not performed for a car equipped with Delphi engine, the MlL turns on after the engine is started. The diagnostic device detects the DTC P1336'gear not learned'. In this case, you must use the diagnostic device to perform gear learning for the car. After gear learning is successful, the MIL turns off. After the engine ECU, crankshaft position sensor, or crankshaft flywheel is replaced, or the DTC 'gear not learned" is present, gear learning must be performed.
19.Language Change
This function is used to change the system language of the vehicle central control panel.
20.Adblue Reset
After the diesel exhaust treatment fluid (car urea) is replaced or filled up, urea reset operation is required.
21.Elec. Throttle Adaption
Elec. Throttle Adaption is to utilize the car decoder to initialize the throttle actuator so that the learning value of the ECU returns to the initial state. By doing these, the movement of the throttle (or idle motor) can be more accurately controlled, thus adjust the intake volume.
22.Suspension Matching
This function can adjust the height of the body. When replacing the body height sensor in the air suspension system, or control module or when the vehicle level is incorrect, you need to perform this function to adjust the body height sensor for level calibration.
23.A/F Reset
This function is applied to set or learn Air/Fuel ratio parameters.
24.Nox Sensor Reset
Nox sensor is a sensor used to detect the content of nitrogen oxides (NOx)in engine exhaust. If the NOx fault is re-initialized and the NOx catalytic converter is replaced, it is necessary to reset the catalytic converter learned value stored in the engine ECU.
25.TPMS Reset
After the tire pressure MIL turns on and maintenance is performed, the tire pressure resetting function must be performed to reset tire pressure and turn off the tire pressure MIL. Tire pressure resetting must be performed after maintenance is performed in the following cases: tire pressure is too low, tire leaks, tire pressure monitoring device is replaced or installed, tire is replaced, tire pressure sensor is damaged, and tire is replaced for the car with tire pressure monitoring function.
26.A/T Learning
This function can complete the gearbox self-learning to improve gear shifting quality. When the gearbox is disassembled or repaired (after some of the car battery is powered off), it will lead to shift delay or impact problem. In this case, this function needs to be done so that the gearbox can automatically compensate according to the driving conditions so as to achieve more comfortable and better shift quality.
27.Sunroof Initialization
This function can set the sunroof lock off, closed when it rains, sliding/tilting sunroof memory function, temperature threshold outside the car etc.
28.Stop/Start Reset
This function is used to open or close the automatic start-stop function via setting the hidden function in ECU (provided that the vehicle has a hidden function and supported by hardware)

ADAS Calibration service:
Real-time scanning of lane line and the information of the vehicle ahead. When the vehicle deviates from the original lane or is too close to the vehicle in front, the system can quickly detect and judge, and sound an alarm to remind the driver, so as to avoid deviating from the lane or braking in time. A traffic accident occurred.

Online ECU Coding:
The advanced coding function is used to re-flash the vehicle control modules, which allows you to update the computer software on the vehicle to the latest version, as well as to reprogram adaptive data for certain components after making repairs or replacements, providing solutions for the issues of drivability, fuel efficiency, power loss, fault codes, durability of mechanical parts etc.

Active Test:
Active Test capability and is capable of performing Active Tests to access vehicle-specific subsystems and component tests. The tester outputs commands to the ECU to drive the actuators in order to determine the integrity of the system or parts by reading the ECU data, or by monitoring the operation of the actuators.

TPMS Programming, Activation, Learning:
NOTE: need to buy thinkcar G1 sensor in separately.

Quick registration and activation, one-click upgrade:
There is no complicated operation, and there will be a full operation prompt when starting up.

Auto-VIN & Diagnose report:
This OBD2 scanner uses Auto VIN technology, to provide quick and accurate car identification in one touch, without the manual input of vehicle make, model, and year data. After that, this scan tool will lead to diagnostics where you can choose the systems to scan.
As well as providing a diagnostic report, it is convenient for you to compare the condition of the car at different times.


THINKCAR THINKKTOOL PAD 10 Support More Features:

THINKCAR THINKKTOOL PAD 10 Support Multiple Expansion Modules:

22 Multi-languages Supported:
English, German, Spanish, French, Italian, Japanese, Portuguese, Russian, Polish, Turkish, Dutch, Hungarian, Traditional Chinese, Korean, Greek, Slovak, Romanian, Arabic, Croatian, Slovenian, Finnish, Czech
NOTE: Please update to the latest version to see 22 languages

THINKCAR THINKTOOL PAD 10 Support 10000+ models:
American: for BUICK, for CADILLAC, for CHEVROLET,
for Christerfer, for DODGE, for FORD
for GM, for JEEP, for LINCOLN
European: for ABARTH, for ALFA ROMEO, for ASTON MARTIN
for A-UDI, for BENTLEY, for BM-W
for BUGATTI, for CITROEN, for DACIA
for DR, for FORD(EUROPE), for FERRARI
for FIAT, for GAZ, for OPEL (SOUTH AFRICA)
for IVECO, for IZH, for JAGUAR
for LAMBORGHINI, for LANCIA, for LAND ROVER
for MASERATI, for MAYBACH, for MERCEDES-BENZ,
for MINI, for OPEL, for PAZ
for PEUGEOT, for PORSCHE, for RENAULT
for ROLLS ROYCE, for ROVER, for SAAB
for SEAT, for SEAZ, for SKODA
for SMART, for SPRINTER, for VAUXHALL
for VOLVO, for V-W
Asian: for ACURA, for DAEWOO, for DAIHATSU
for HONDA, for HYUNDAI, for IKCO
for INFINITI, for ISUZU, for KIA
for LEXUS, for LUXGEN, for MAHINDRA
for MARUTI, for MAZDA, for MITSUBISHI
for MVM, for NISSAN, for GTR(NISSAN)
for PERODUA, for PROTON, for SAMSUNG
for RENAULT SAMSUNG, for SAIPA
for SSANGYONG, for SUBARU, for SUZUKI
for TATA, for ISUZU(THAILAND), for TOYOTA
for UNITED PAKISTAN
Chinese: for SENOUA(BAIC), for WEIWANG(BAIC), for BJEV
for BAIC, for BRILLIANCE, for BYD
for CHANGAN, for CHANGHE, for BUICK(CHINA)
for CHERY, for CHANCHE SUZUKI
for DFCITROEN, for ECUAID, for FAW (TIANJIN,
for FOTON, for GEELY, for JINLONG
for GONOW, for GWM, for HAFEI
for HAIMA, for JAC, for JAC REFINE
for SHIERAY, for JMC, for JOYLONG
for LIFAN, for MG(SAIC), for QOROS
for MAXUS, for SGM, for SOUEAST
for SPARK, for SGMW, for DFSK
for XINKAI, for POLARSUN, for ZX AUTO, for ZOTYE
Russian: for UAZ, for VAZ, for ZAZ
Brazil: for Fiat, for GM
Malaysia: for PERODUA, for PROTON
India: for MARUTI, for MAHINDRA, for TATA
Australia: for HOLDEN, for FORD

THINKCAR THINKTOOL PAD 10 Parameter and Details:


THINKCAR THINKTOOL PAD 10 Packing List:
1pc x Main Tablet
1pc x NN-14+16
1pc x OBD 1 Adaptor
1pc x Xigeartt Lighter Cablet
1pc x OBD 2 16pin mian cable
1pc x power cable Clips
1pc x For benz-38
1pc x M/H-12+16
1pc x USB-type C
1pc x For FIAT-3
1pc x VCI Bluetooth adaptlot
1pc x TA-17
1pc x HA-3
1pc x CR-6
1pc x TA-22
1pc x G/V+12
1pc x For BM-W-20
1pc x CN Plug
1pc x US Plug
1pc x UK Plug
1pc x EU Plug
1pc x 5A250V Fuse*2
1pc x 5JF5AL250V Fuse*4
1pc x packing list
1pc x User's manual
1pc x password letter
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Please Note:
This product has been discontinued, you can choose ANCEL DS700>>>
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Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.
Package will ship out within 48 hours after payment receive usual, if there is some acceident, we will inform you by order contact information.
VXDAS Policy
Kindly note: Before returning items to us, please read and follow the instructions below. You can also contact our Customer Service, we will be glad to help you. Please make sure that you understand our policy and ensure that all criteria are met before physically sending any items back to us.
1. Return Policy
What Situation VXDAS Provides Return Policy?
- Mis-Ordered Products: If you ordered the wrong item by mistake and need to exchange it for the correct one, you can return it. However, you must bear the shipping costs for both sending the item back to us and the freight for shipping the new item back to you.
- Quality Issues: If our products do not work well upon arrival or suffer damage during delivery, our return policy will apply—provided that the issue is verified by our technical team.
- Non-Quality Issues (Change of Mind): In particular situations, after our customer service reviews your case, a return may be accepted. Under this condition, we will deduct the original shipping fee PLUS a 15% restocking fee from your final refund.
What Situation VXDAS DOES NOT Provide Return Policy?
We strictly DO NOT accept returns or exchanges under the following conditions:
- Failure to Provide Proof: The customer is unable or refuses to provide clear pictures of the product issue and a short video showing their operation.
- Refusal to Cooperate: The customer refuses to cooperate with our technical support team for a remote check (via TeamViewer or AnyDesk) to verify the problem.
- Unauthorized Disassembly (Anti-Tampering Rule): The device housing has been opened, unscrewed, or dismantled by the customer without our official tech team's written permission.
- Man-Made Damage: The item is damaged due to improper personal use, physical drops, or incorrect installation.
What if a Customer Insists on Returning the Item Anyway?
If a customer refuses to cooperate with our technical verification process but insists on shipping the item back without our official return authorization:
- All Costs on Customer: The customer must fully bear the return shipping fee AND any customs clearance fees/import duties incurred when the parcel arrives at our warehouse. VXDAS will not pay for any customs-due parcels.
- Strict Deduction: We will only process a refund AFTER we receive the complete package in its original, undamaged sealed packaging. From the final refund, we will strictly deduct the original shipping postage fee PLUS a 15% restocking fee.
How to Return Items to VXDAS? (With Authorization)
After all details are confirmed and a return is officially agreed upon by VXDAS sales, please follow this process:
- Return Shipping Method: VXDAS strongly recommends using Registered Mail , EMS, DHL, UPS or FEDEX to return the parcel. Please only send it to the shipping address provided by our Customer Service. Without our prior permission, we are not responsible for parcels lost or rejected through unapproved express couriers.
- Return Shipping Window: All returns for a refund or exchange must be completed within 14 days of receiving our official return authorization. You must ship the item out and provide the return tracking number with shipping invoice details to your VXDAS sales representative.
2. Refund Policy (Including Order Cancellation)
You can apply for a refund within 14 days from the date you received the goods. The detailed rules are as follows:
What Situation VXDAS Provides Refund Policy?
- Cancel the Order Before Shipping (Personal Reasons): If you request to cancel your order within 12 hours of placing it and before it has been shipped, a 5% processing fee will be deducted from your total refund to cover payment gateway transaction fees and handling costs.
- Cancel the Order After Shipping (In Transit or Delivered): If you request a cancellation or return after the package has been shipped, you are responsible for the return process. We will deduct the original shipping postage fee PLUS a 15% restocking fee from your final refund. The item must be returned 100% unopened and in its original sealed packaging.
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Technical & Quality Issues (Mandatory Verification): Automotive diagnostic tools involve professional hardware and complex software environments. If you report a quality defect or a technical issue, you MUST follow our verification process:
- Proof Required: You MUST provide clear photos of the error message and a short operation video showing how you connected and operated the device. (Product S/N is not required).
- Remote Inspection: You MUST cooperate with our technical support team for a remote check (via TeamViewer). Our technicians must officially inspect and confirm the issue remotely before any return or refund can be authorized.
- Return Shipping for Quality Issues: If our technical team confirms a hardware or software defect via photos/video/remote check and it cannot be fixed, we will fully cover the return shipping cost. If you refuse to provide photos/videos or decline the remote technical inspection, your request will automatically be processed as a "Change of Mind" (personal reason) return, meaning you must pay for the return shipping yourself.
- Stock Issues: If a product is out of stock, we will email you to check if you prefer an exchange or a full refund.
- Lost in Transit: If the shipping company confirms the product is lost in transit, we will provide a full refund or resend a new item.
What Situation VXDAS DOES NOT Provide Refund Policy?
- The customer has received the goods for over 14 business days.
- Any Voided Warranty Cases: Items that have been privately disassembled, opened, or altered by the user without our consent are strictly excluded from any refund.
- Special Products/Services: Some products or services are strictly non-refundable once provided. This includes software download links, software installation services, and account/token activation services.
When Can You Get the Refund?
Usually, we will only issue the refund after the returned item is received and inspected by our warehouse (within 2-3 business days). If the returned product is opened, used, damaged, or shows signs of self-disassembly, corresponding damage costs will be deducted, or the refund request may be rejected entirely. Once approved, the refund will be processed back to your original payment method within 7 business days.
3. Repair Policy
In-Warranty Period (1-Year Warranty)
Most diagnostic tools and software from VXDAS come with a 1-year warranty, free repair, and 1-year free updates during the warranty period.
- How to claim: You must first provide your order number, problem pictures, and operation videos to our customer service technicians to confirm the problem. If the problem cannot be solved remotely, we will guide you on how to send the product back for repair.
- Shipping Fees: You will bear the shipping cost of sending the tool to VXDAS. Once the repair is completed and tested, VXDAS will bear the shipping cost to send it back to you.
Out-of-Warranty Period
Products purchased over 1 year ago or items with man-made damage (due to improper use) are out of warranty. A repair fee and return shipping fee will apply. Please consult our sales staff regarding specific maintenance costs before sending items back.
4. Warranty Policy
- One-Year Quality Warranty: All diagnostic tools and software from VXDAS include a one-year quality warranty period. (Note: 1-time remote service or customized services are not covered. Some specific brand products enjoy a 2-year warranty).
- Strict Quality Control: Before shipping, all goods are rigorously tested by vxdas.com engineers. We check basic hardware/software functions, appearance, packaging, accessories, and power adapter standards to ensure full functionality.
- Exceptions: This warranty policy applies to all items except those that explicitly state "No Warranty" in their product descriptions (such as certain chips or single-use components).
🚨 What Voids the Warranty Automatically? (Void Warranty Scope)
To protect our brand and coordinate with original factory policies, the standard 1-year warranty will be instantly and permanently voided if the device falls under any of the following scenarios:
- Unauthorized Disassembly: If the customer opens, unscrews, dismantles, the internal hardware board of the device by themselves without our written permission. (Most units contain anti-tamper warranty stickers; broken seals will result in immediate warranty termination).
- Wearable Consumables: Main test cables, OBD2 adapters, and power cords are subject to daily wear and tear. These accessories are covered under a 30-day arrival-defect warranty and are excluded from the 1-year main unit warranty.
- End-of-Life (Discontinued) Models: If a model has been officially discontinued and the manufacturing factory has permanently closed its production line, we will no longer have access to original spare parts. Hardware repair will not be supported for these models, though software support will remain accessible whenever available.
- Fatal Hardware Failure (Main Chip Damage): If the device's main IC/CPU chip is permanently burned, cracked, or short-circuited (often caused by vehicle voltage surges, improper power input, or unapproved firmware modifications), the hardware is physically irreparable.
Note: For voided warranty or out-of-warranty cases, VXDAS will gladly offer an exclusive loyalty discount or a cost-price hardware replacement scheme to help you upgrade to a functional device smoothly. Please consult our support team for details.
5. Governing Law & Business Entity
This Agreement shall be governed by the laws of Hong Kong, together with all other applicable local laws relevant to the merchant’s operations. This includes, without limitation, the laws of the merchant’s place of business registration (CO), the jurisdictions in which the merchant conducts business activities, the locations where customers or cardholders are situated, and any legal or regulatory requirements applicable to our acquiring partners, payment processors, and service providers. All governing laws shall apply without regard to any conflict-of-law principles.
KEY STONE COMMERCE GROUP LIMITED
LIVEN HOUSE, 61-63 KING YIP ST, KWUN TONG, KL
📌 IMPORTANT PURCHASE NOTICE – MUST READ BEFORE BUYING
To ensure a smooth setup and avoid any installation compliance issues, please review the following technical requirements for our professional diagnostic tool:
- Antivirus Compatibility (False Positives): > Because most aftermarket diagnostic software utilizes deep-system emulation to interface directly with your vehicle’s ECU, strict security tools (like Windows Defender) will frequently flag it as a threat. This is a standard false positive. For successful installation, the software must be added to your antivirus "Exclusion List" or the antivirus temporarily disabled during use. If you are uncomfortable with this standard protocol, please consider alternative options.
- Pre-Installed Software Activation Required: > If your package includes a pre-installed hard drive (HDD/SSD), the system and diagnostic software are securely locked for transit and require activation before first use. Upon receiving your package, please contact our support team immediately to get remote activation service. It is not defective; it simply requires a 5-minute initial unlock.
- HDD/SSD Compatibility & Restrictions (Except SKU: DS036): > Please note that ALL our software hard drives are designed as internal drives and CANNOT be used via a external USB enclosure, with the sole exception of SKU: DS036(Alldat* software). Before purchasing, please ensure the physical size and interface (e.g., 2.5" SATA) of our drive are fully compatible with your laptop's internal slot. If you are unsure about compatibility, please contact our customer support before buying.
- Pre-installed software HDD/SSD Warranty Void Policy: > Our pre-installed software contains encrypted configurations. Any attempt to duplicate, clone, or copy the files from our hard drive to another device will permanently lock the software and instantly VOID your product warranty. We do not provide after-sales support or refunds for drives that have been privately copied.
- Professional Remote Tech Support (Optional & Secure): > Automotive diagnostic software setup can be complex. We offer 100% free, secure remote technical assistance via TeamViewer to help you configure the system. This service is entirely optional. We respect your data privacy and will only perform necessary software configurations with your permission.