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We are constantly taking our customers into our heart with emphasis on products good quality, quality and performance of product is always our top-list work. We do not want to sell our customers products with poor quality that fail to work and take them much trouble, even if several unstable products did, we will sacrifice one poor items to reship them a good quality one, this is our forever promise to our customers.
We promise to always provide our customers Godlike customer service. For our customers, we will do good job from these following aspects: courtesy and considerate serving spirit, customers' need is our first thing to do, prompt and effective communication with them; quick response to their problems, always ready to provide helpful and professional solutions to their tough questions. " Customer first, Service foremost" -this sentences is not only something like slogan, we are taking it into action.
Compared to our competitors, our customers will find our products are not expensive, this truth is most known among our customers that our devices are most cost effective and affordable, that' s why an increasing number of customers become our years of repeat customers. We are constantly working to cut our customers cost as much as we can.
As usual, upon confirming customers' payment, we will promptly ship out the orders within two days by the most fastest way. Since we have enough stock, and with multiple available Express options and Hongkong Post, We ship all our tools to anywhere in the world in bubble wrapped package, and our customers receive their items safely, quickly and in perfect condition.
We support several safe and secure payment, they are PayPal, T/T and Western Union as stated in the Payment section. We are sure they are the most used and most safe payment options. We are always doing our best to take our customers a safe and easy shopping experience.
Our most products guarantee is one year. Before shipping out, all goods have been double verified by eobdtool.com. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard. Once confirming the tools can work well, then we can ship them to you.
VXDAS is constantly working very hard to enrich our website inner content, adjust the whole structure, strive for supplying our customers qualified customer service and technical service, engaging in bring our customers more and more friendly-use shopping experience.
We are trying to level up our tools and improve our customer service to satisfy customers’ first needs in the terms of good quality, competitive prices, fast delivery and prompt response to our customer questions.
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