Carprog Firmware V8.21 Software V10.93 Full Version Carprog with All 21 Adapters Support Online Carprog Firmware V8.21 Software V10.93 Full Version Carprog with All 21 Adapters Support Online

ED417-1
1.3kg
Airbag Reset Tool

Why Choose VXDAS Carprog Full Version?

【Hardware Version】V8.21

【Software Version】V8.21 for online, V10.93 for offline

【Functions】Best for airbag reset; dashboard; immobilizer; transponder; EEPROM; MCU; ECU Chip Tuning; Car Radio.

Why Choose VXDAS Carprog Full Version?

【Hardware Version】V8.21

【Software Version】V8.21 for online, V10.93 for offline

【Functions】Best for airbag reset; dashboard; immobilizer; transponder; EEPROM; MCU; ECU Chip Tuning; Car Radio.

$89.99 $62.99 30%
-
+

Carprog Firmware V8.21 Software V10.93 Full Version Carprog with All 21 Adapters Support Online

Carprog Firmware V8.21 software V10.93 perfect online version with all 21 adapters , carprog v10.93 including full authorization.

Carprog V8.21 and V10.93 Online Version Overview:

1. Latest Firmware Version:  V8.21

For the customers who have old version carprog with all 21 adapters, are offered to buy the newest Carprog Full Firmware V8.21 alone, details please contact us

2. Software and Activation

Online Version Software V8.21, can be used online, need activation and it will automatically get new tokens when it used up

When you run the software, it will prompt you ID, just send the ID to us, we will send you activation code

Offline Version Software V10.93, can be used directly without activation

3. OS Requires: WINDOWS XP, WIN7, WIN8, WIN10 Operation system.

4. Can perform airbag reset function well

5. Support new Audi dash support, support newer airbags

6. Including much more authorization

    Note: can not do 95XXX and 24XXX chip well, please know this.

     

    Carprog Full Firmware V8.21 Functions:

    • 1. Universal tool - CARPROG has powerful 16-bit MPU and a full set of automotive interface drivers. In basic version you will get hardware with extra functions: 12 input/output pins for EEPROM in-circuit programmer, future possibility's to make on the same hardware Microcontroller programmer, K-line diagnostic, CAN line diagnostic,+5V/+12V output, USB, power supply only from USB.

    • 2. The Low Cost tool - with CARPROG basic you will receive many extra functions (like car radio code calculator CC1, EEPROM  programmer and VAG dashboard's programmer by CAN) .

    • 3. User Friendly - Works without any installations, on all PC, use USB to PC link, all adapters schematics diagrams on-line.

    • 4. The best function of it is airbag reset, and it cannot do by antenna.

     

    Carprog Full V10.05 Function List:

    • 1.Airbag Reset (Best)

    • 2. Dashboard

    • 3. Immobilizer

    • 4. Transponder

    • 5. EEPROM

    • 6. MCU

    • 7. ECU Chip Tuning

    • 8. Car Radio

     

    Carprog Full Firmware V8.21 Software:

    ECU-OPEL - OPEL login reader from motor hybrid ECU. Works with Bosch ME1.5.5, Siemens SIMTEC71, SIMTEC71.1, Delco Diesel, Delco Multec.

    OPEL CAN - Opel ECU by CAN programmer - read/change mileage in EDC16, MT35E, HSFI 2.2 read PIN, reset ECU

    PSG16 - Opel PSG16 diesel pump by OBDII - read/change mileage, read PIN, reset ECU

    OPEC28 - Opel Siemens Simtec ECU Tool Advanced

     

    Carprog Full Airbag:

    S5.1 - VAG (Audi, VW, Skoda, Seat) Airbag Reset Tool
    S5.2 - BMW Airbag Reset Tool
    S5.3 - Mercedes Benz Airbag Reset Tool
    S5.4 - FORD Airbag Reset Tool
    S5.5 - GM Airbag Reset Tool by OBDII
    S5.6 - CARPROG CR16 Airbag tool - Audi, Mercedes, Ford, Volvo
    S5.7 - Renault Airbag reset tool
    S5.8 - Peugeot Airbag Reset tool
    S5.9 - Citroen Airbag Reset tool
    S5.10 - Honda Airbag Reset tool
    S5.11 - Audi Airbag reset tool by direct connection to EEPROM or MPU
    S5.14 - Ford Airbag Reset tool by direct connection to EEPROM or MPU
    S5.16 - Hyundai Airbag Reset tool
    S5.17 - KIA Airbag Reset tool
    S5.18 - Lexus Airbag Reset tool
    S5.19 - Rover Airbag Reset tool
    S5.21 - Mazda Airbag Reset tool
    S5.22 - Mitsubishi airbag reset tool
    S5.23 - Nissan Airbag reset tool
    S5.20 - Mercedes Benz Airbag Reset tool by direct connection
    S5.25 - Opel Airbag reset tool by direct connection
    S5.27 - Saab Airbag reset tool by direct connection
    S5.28 - Subaru Airbag reset tool by direct connection
    S5.30 - Toyota Airbag reset tool by direct connection
    S5.31 - Alfa Romeo Airbag Reset Tool
    S5.32 - Fiat Airbag Reset Tool
    S5.33 - Porsche Airbag Reset Tool
    S5.34 - Suzuki Airbag Reset Tool
    S5.35 - Volvo Airbag Reset Tool
    S5.36 - Daewoo Airbag Reset Tool

     

    CarProg Full Dash:

    S7.1 - VAG CAN programmer
    S7.2 - CarProg Dashboard programming
    S7.3 - CarProg Dashboard programming package update
    S7.4 - Mercedes Benz ASSYST explorer
    S7.5- VDO dash decrypt tool - Skoda Roomster, SuperB, VW Polo, Audi A3, A6, Allroad with 93C86 odometer change and PIN reading
    S7.6 - Ford odometer change by OBDII (by CAN)
    S7.7 - VW 2007+ by OBD - Golf, Passat, Eos, Touran, Tiguan, Octavia with Micronas by diagnostic
    S7.8 - VAG VDO dashboards by K-line OBDII diagnostic - VW T5, Passat B5, Skoda SuperB and others
    2J74YAUDI - Audi 2J74Y repair software for CarProg

     

    CarProg Full Immo:

    S4.7 - Kessy tool - A8, Touareg, Phaeton, Cayenne PIN code reader

     

    CarProg Full Processor:

    S2.1 - CARPROG Motorola (Freescale) HC05 MPU programmer
    S2.2 - CARPROG Motorola (Freescale) HC11 MPU programmer
    S2.3 - CARPROG Motorola (Freescale) HC08 MPU programmer
    S2.4 - CARPROG Motorola (Freescale) 912 and 9S12 MPU

     

    CarProg Full Programmer:

    ST92 - ST92F120, ST92F150, ST92F250 internal EEPROM programmer

     

    Carprog Full Radio Code:

    S6.1 - CARPROG CC1
    S6.2 - CARPROG CC2
    S6.3 - CARPROG CCN
    S6.4 - Philips Car Radio decoder
    S6.5 - Renault Car Radio decoder by serial number
    S6.6 - Audi/VW/Seat/Skoda car radio decoding software
    RNS510 - Navigation decoding tool by Navi diagnostic

     

    Carprog Full Customers Feedback:

    Focus 2008 ….ok
    Cmax 2010 ….ok
    Opel many ecu(bensin and diesel) ….ok
    Fiat Croma, punto, bravo…ok
    Passat b6 2007….ok
    hyundai i20 2014 obd………..ok
    skoda Fabia clear airbag by 3 wires ok
    astra IV, insignia, Octavia 2011 JC online work

    Carprog v8.21 and v8.09 online test Report – Fail:
    Insignia, Astra 2010 …. Error connection
    Polo 2014 read dash –fail
    Octavia —-2007 read immodata fail
    clio3 2006 dash with 24c04 always change to 137000 0r 131000km can’t remember by obd..

    Carprog Full FAQs:

    Q1: You have a merchant recommend? A Chinese version is it the case?
    A1: They are well and have a very proper customer relationship

    Q2: You mean the clone or the original? Because the budget is not the same …
    And the clone functionality level, we can estimate how many percent compared to the original (if quantifiable)? Gadget or good tool to start?
    A2: It is 40% of the original on the radio codes ok but the dashboard there is not any lack of image the rest is a very fragile CARPROG use
     it after several sillinesses more communication with the interface, it must be used with a PC without internet with a stable and xp ca va …

    Q: Is Carprog V9.31 the latest version Carprog Full? How can you send it to Russian?
    A: Yes, Carprog V9.31 is 2014- latest Carprog diagnostic tool, and we can send it to via EMS or HK post.

    Q: Carprog FULL V9.31 is equipped with all Software’s activated?
    A: V9.31 Carprog comes with all Software’s activated and all 21 items Adapters, Carprog Full V9.31 can do EEPROM and microcontroller programming.

    Q: I’ve an older version (8.21) but some functions are locked and need to connect to the official website for purchase and update.
    A: The newest Carprog v9.31 has the same hardware version with V8.21, only upgrade the software to V9.31. and the machine may be locked. 

    Q: My Carprog is locked what can I do to unlock it?
    A: hello, pls tell us your order number? Do you update the main unit or use the others version?

    Q: I interesting in this programmer, my question is whether it can b    e used to only correct odometers and few could change via OBDII, how long take to get to Mexico and what the cost of shipping.
    A: The odometer correction function is not very good, this tool is professional in read and write ECU. About the different country shipping cost, you can evaluate it by yourself.

     

    Carprog Full Package Including:

    1pc x CarProg Main hardware interface

    1pc x A1 - OBD2 Adapter Cable (Inside have K-line and CAN bus switches. Use with all cars complained with OBDII standard)

    1pc x D1 - Odometer-airbag Adapter (Dashboard ,Airbag programming adapter )

    1pc x A3 - Transponder Antenna (Used with all CARPROG immobiliser software)

    1pc x A10 - Motorola Adapter Cable (MotorolaMCU programming adapter)

    1pc x A11 - BMW EWS Adapter Cable (Used with BMW Immo software)

    1pc x A16 - Car radio Cable (Used for Opel, Renault, Peugeot, Citroen car radio made by Philips decoding)

    1pc x A15 - Cable (Used with D1 adapter, Universal car dashboard and airbag programming adapter )

    1pc x A17 - Honda Airbag OBD2 Cable (Adapter for Honda airbag reset by OBDII

    1pc x A4 - Eeprom Adapter Cable (Used for eeprom programming)

    1pc x A5 - DIP8 Clip Cable (DIP8 Clip for eeprom programming)

    1pc x A6 - SOIC8 Clip Cable(SOIC8 Clip for eeprom programming)

    1pc x A7 - MB 38-Pin Cable(Used with MB Airbag and dashboard software)

    1pc x A8 - BMW 20-Pin Cable (Used with BMW airbag and dashboard software )

    1pc x RNS510 Adapter Cable (RNS510 radio decoding interface cable

    1pc x VOLVO FORD CAN 2006+ Cable (Needed for airbag and dashboard programming)

    1pc x FIAT CAN 2006 Cable(Needed for airbag and dashboard programming)

    1pc x C1 OBD2 Female Cable 1pc x USB Cable 1pc x Power cable 1pc x CD (Software

    V10.93)

    Carprog Firmware V8.21 Software V10.93 Full Version Carprog with All 21 Adapters Support Online

    Carprog Firmware V8.21 software V10.93 perfect online version with all 21 adapters , carprog v10.93 including full authorization.

    Carprog V8.21 and V10.93 Online Version Overview:

    1. Latest Firmware Version:  V8.21

    For the customers who have old version carprog with all 21 adapters, are offered to buy the newest Carprog Full Firmware V8.21 alone, details please contact us

    2. Software and Activation

    Online Version Software V8.21, can be used online, need activation and it will automatically get new tokens when it used up

    When you run the software, it will prompt you ID, just send the ID to us, we will send you activation code

    Offline Version Software V10.93, can be used directly without activation

    3. OS Requires: WINDOWS XP, WIN7, WIN8, WIN10 Operation system.

    4. Can perform airbag reset function well

    5. Support new Audi dash support, support newer airbags

    6. Including much more authorization

      Note: can not do 95XXX and 24XXX chip well, please know this.

       

      Carprog Full Firmware V8.21 Functions:

      • 1. Universal tool - CARPROG has powerful 16-bit MPU and a full set of automotive interface drivers. In basic version you will get hardware with extra functions: 12 input/output pins for EEPROM in-circuit programmer, future possibility's to make on the same hardware Microcontroller programmer, K-line diagnostic, CAN line diagnostic,+5V/+12V output, USB, power supply only from USB.

      • 2. The Low Cost tool - with CARPROG basic you will receive many extra functions (like car radio code calculator CC1, EEPROM  programmer and VAG dashboard's programmer by CAN) .

      • 3. User Friendly - Works without any installations, on all PC, use USB to PC link, all adapters schematics diagrams on-line.

      • 4. The best function of it is airbag reset, and it cannot do by antenna.

       

      Carprog Full V10.05 Function List:

      • 1.Airbag Reset (Best)

      • 2. Dashboard

      • 3. Immobilizer

      • 4. Transponder

      • 5. EEPROM

      • 6. MCU

      • 7. ECU Chip Tuning

      • 8. Car Radio

       

      Carprog Full Firmware V8.21 Software:

      ECU-OPEL - OPEL login reader from motor hybrid ECU. Works with Bosch ME1.5.5, Siemens SIMTEC71, SIMTEC71.1, Delco Diesel, Delco Multec.

      OPEL CAN - Opel ECU by CAN programmer - read/change mileage in EDC16, MT35E, HSFI 2.2 read PIN, reset ECU

      PSG16 - Opel PSG16 diesel pump by OBDII - read/change mileage, read PIN, reset ECU

      OPEC28 - Opel Siemens Simtec ECU Tool Advanced

       

      Carprog Full Airbag:

      S5.1 - VAG (Audi, VW, Skoda, Seat) Airbag Reset Tool
      S5.2 - BMW Airbag Reset Tool
      S5.3 - Mercedes Benz Airbag Reset Tool
      S5.4 - FORD Airbag Reset Tool
      S5.5 - GM Airbag Reset Tool by OBDII
      S5.6 - CARPROG CR16 Airbag tool - Audi, Mercedes, Ford, Volvo
      S5.7 - Renault Airbag reset tool
      S5.8 - Peugeot Airbag Reset tool
      S5.9 - Citroen Airbag Reset tool
      S5.10 - Honda Airbag Reset tool
      S5.11 - Audi Airbag reset tool by direct connection to EEPROM or MPU
      S5.14 - Ford Airbag Reset tool by direct connection to EEPROM or MPU
      S5.16 - Hyundai Airbag Reset tool
      S5.17 - KIA Airbag Reset tool
      S5.18 - Lexus Airbag Reset tool
      S5.19 - Rover Airbag Reset tool
      S5.21 - Mazda Airbag Reset tool
      S5.22 - Mitsubishi airbag reset tool
      S5.23 - Nissan Airbag reset tool
      S5.20 - Mercedes Benz Airbag Reset tool by direct connection
      S5.25 - Opel Airbag reset tool by direct connection
      S5.27 - Saab Airbag reset tool by direct connection
      S5.28 - Subaru Airbag reset tool by direct connection
      S5.30 - Toyota Airbag reset tool by direct connection
      S5.31 - Alfa Romeo Airbag Reset Tool
      S5.32 - Fiat Airbag Reset Tool
      S5.33 - Porsche Airbag Reset Tool
      S5.34 - Suzuki Airbag Reset Tool
      S5.35 - Volvo Airbag Reset Tool
      S5.36 - Daewoo Airbag Reset Tool

       

      CarProg Full Dash:

      S7.1 - VAG CAN programmer
      S7.2 - CarProg Dashboard programming
      S7.3 - CarProg Dashboard programming package update
      S7.4 - Mercedes Benz ASSYST explorer
      S7.5- VDO dash decrypt tool - Skoda Roomster, SuperB, VW Polo, Audi A3, A6, Allroad with 93C86 odometer change and PIN reading
      S7.6 - Ford odometer change by OBDII (by CAN)
      S7.7 - VW 2007+ by OBD - Golf, Passat, Eos, Touran, Tiguan, Octavia with Micronas by diagnostic
      S7.8 - VAG VDO dashboards by K-line OBDII diagnostic - VW T5, Passat B5, Skoda SuperB and others
      2J74YAUDI - Audi 2J74Y repair software for CarProg

       

      CarProg Full Immo:

      S4.7 - Kessy tool - A8, Touareg, Phaeton, Cayenne PIN code reader

       

      CarProg Full Processor:

      S2.1 - CARPROG Motorola (Freescale) HC05 MPU programmer
      S2.2 - CARPROG Motorola (Freescale) HC11 MPU programmer
      S2.3 - CARPROG Motorola (Freescale) HC08 MPU programmer
      S2.4 - CARPROG Motorola (Freescale) 912 and 9S12 MPU

       

      CarProg Full Programmer:

      ST92 - ST92F120, ST92F150, ST92F250 internal EEPROM programmer

       

      Carprog Full Radio Code:

      S6.1 - CARPROG CC1
      S6.2 - CARPROG CC2
      S6.3 - CARPROG CCN
      S6.4 - Philips Car Radio decoder
      S6.5 - Renault Car Radio decoder by serial number
      S6.6 - Audi/VW/Seat/Skoda car radio decoding software
      RNS510 - Navigation decoding tool by Navi diagnostic

       

      Carprog Full Customers Feedback:

      Focus 2008 ….ok
      Cmax 2010 ….ok
      Opel many ecu(bensin and diesel) ….ok
      Fiat Croma, punto, bravo…ok
      Passat b6 2007….ok
      hyundai i20 2014 obd………..ok
      skoda Fabia clear airbag by 3 wires ok
      astra IV, insignia, Octavia 2011 JC online work

      Carprog v8.21 and v8.09 online test Report – Fail:
      Insignia, Astra 2010 …. Error connection
      Polo 2014 read dash –fail
      Octavia —-2007 read immodata fail
      clio3 2006 dash with 24c04 always change to 137000 0r 131000km can’t remember by obd..

      Carprog Full FAQs:

      Q1: You have a merchant recommend? A Chinese version is it the case?
      A1: They are well and have a very proper customer relationship

      Q2: You mean the clone or the original? Because the budget is not the same …
      And the clone functionality level, we can estimate how many percent compared to the original (if quantifiable)? Gadget or good tool to start?
      A2: It is 40% of the original on the radio codes ok but the dashboard there is not any lack of image the rest is a very fragile CARPROG use
       it after several sillinesses more communication with the interface, it must be used with a PC without internet with a stable and xp ca va …

      Q: Is Carprog V9.31 the latest version Carprog Full? How can you send it to Russian?
      A: Yes, Carprog V9.31 is 2014- latest Carprog diagnostic tool, and we can send it to via EMS or HK post.

      Q: Carprog FULL V9.31 is equipped with all Software’s activated?
      A: V9.31 Carprog comes with all Software’s activated and all 21 items Adapters, Carprog Full V9.31 can do EEPROM and microcontroller programming.

      Q: I’ve an older version (8.21) but some functions are locked and need to connect to the official website for purchase and update.
      A: The newest Carprog v9.31 has the same hardware version with V8.21, only upgrade the software to V9.31. and the machine may be locked. 

      Q: My Carprog is locked what can I do to unlock it?
      A: hello, pls tell us your order number? Do you update the main unit or use the others version?

      Q: I interesting in this programmer, my question is whether it can b    e used to only correct odometers and few could change via OBDII, how long take to get to Mexico and what the cost of shipping.
      A: The odometer correction function is not very good, this tool is professional in read and write ECU. About the different country shipping cost, you can evaluate it by yourself.

       

      Carprog Full Package Including:

      1pc x CarProg Main hardware interface

      1pc x A1 - OBD2 Adapter Cable (Inside have K-line and CAN bus switches. Use with all cars complained with OBDII standard)

      1pc x D1 - Odometer-airbag Adapter (Dashboard ,Airbag programming adapter )

      1pc x A3 - Transponder Antenna (Used with all CARPROG immobiliser software)

      1pc x A10 - Motorola Adapter Cable (MotorolaMCU programming adapter)

      1pc x A11 - BMW EWS Adapter Cable (Used with BMW Immo software)

      1pc x A16 - Car radio Cable (Used for Opel, Renault, Peugeot, Citroen car radio made by Philips decoding)

      1pc x A15 - Cable (Used with D1 adapter, Universal car dashboard and airbag programming adapter )

      1pc x A17 - Honda Airbag OBD2 Cable (Adapter for Honda airbag reset by OBDII

      1pc x A4 - Eeprom Adapter Cable (Used for eeprom programming)

      1pc x A5 - DIP8 Clip Cable (DIP8 Clip for eeprom programming)

      1pc x A6 - SOIC8 Clip Cable(SOIC8 Clip for eeprom programming)

      1pc x A7 - MB 38-Pin Cable(Used with MB Airbag and dashboard software)

      1pc x A8 - BMW 20-Pin Cable (Used with BMW airbag and dashboard software )

      1pc x RNS510 Adapter Cable (RNS510 radio decoding interface cable

      1pc x VOLVO FORD CAN 2006+ Cable (Needed for airbag and dashboard programming)

      1pc x FIAT CAN 2006 Cable(Needed for airbag and dashboard programming)

      1pc x C1 OBD2 Female Cable 1pc x USB Cable 1pc x Power cable 1pc x CD (Software

      V10.93)

      VXDAS Policy

      1.Return Policy

      2.Refund Policy

      3.Returning for replacement

      4.Our product guarantee

      5.Repair Policy

      Before returning items to us, please read and follow the instructions below. You can also contact our Customer Service, we will be glad to help you.

      Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.


      Return Policy

      Mis-Ordered Products: If you order wrong item by yourself, or you found it is not what you want to order (not quality problem), our return policy is not applied for you, please aware of this.

      Quality Issue: our products do not work well once you receive it or it encounters crash in delivery causing customers fail to use it, in this situation, our return policy will be open for you.

      Non Quality Issues: In some particular situation, our return policy can be open for you after our customer service learning your particular problem, and in this condition we will charge you 10% handling fee.

      Shipping options for return items: when you confirm to return the items to us, please use simple airmail or EMS to return it, and write shipping address our customer service provides. Please do not use DHL, UPS, FEDEX and TNT or any other courier, because we can not get your return item, we will not responsible for that.


      Refund policy

      After we get your item return to us and check the item in good condition, we will issue you refund according to our policy within 2 working days through PayPal, please check your PayPal account timely or contact our customer service, and we we will  charge you 10% handling fee.

      If you have any doubt, please check with our customer service.


      Returning for replacement

      When exchange for free: If your products encounter crash in delivery, we will exchange it for free for you and you undertake the shipping cost for your ship item back to us through simple airmail.

      Mis-ordered products: If you order a wrong item and plan to exchange for you want, then just contact our customer service for help,if we can exchange for you, you need to pay the shipping cost to us as well as return to you.

      Physical Damaged Items: If the item is damaged by yourself, we can not provide exchange service for you. But you can return for repair.

      What you do before returning for replacement: you need contact our customer service to tell us your problem. What's wrong with your item and what you want us to do for you.

      Returning shipping options: after confirming your items is under our policy of returning, we please you use simple airmail to ship item back to us. NO DHL, UPS, TNT, Fedex or any other express.

      How we will do after receiving your return: you need keep touch with us to make sure we get it. After checking the item, we will arrange a replacement for you and we will inform you when everything is done. Please remember to check your email from time to time.


      Our product guarantee

      1 Year Warranty: the guarantee of our most products is one year. 

      Before shipping out, all goods have been double verified by vxdas.com. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard.  After finish quality check,our QC stuff will carefully do quality check and paste our own QC label in the form of month/date/year on every product.

      If you have any using problem of the products which buy from vxdas.com, please feedback to us first, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.

      Lost Products: If products get lost in delivery, or you still do not get your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we want you communicate with us. Usually, we will provide tracking number and tracking link timely. If products get lost on the way and we get confirm from couriers, we will arrange redelivery for your products. If you want ship it through express, then you need to pay express shipping fee.


      Repair Policy

      When your product get damaged after using some time and need repair, we provide repair service for you. Please contact with vxdas.com customer service about the repair.

      You need use simple airmail to send the item back to us, after we fix it, we will send back to you. We will not charge you for simple airmail ship back, but if you ask for express shipping, you need to pay for this.


      Any other questions, please feel free to contact vxdas.com customers service.

       

      VXDAS Policy

      1.Return Policy

      2.Refund Policy

      3.Returning for replacement

      4.Our product guarantee

      5.Repair Policy

      Before returning items to us, please read and follow the instructions below. You can also contact our Customer Service, we will be glad to help you.

      Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.


      Return Policy

      Mis-Ordered Products: If you order wrong item by yourself, or you found it is not what you want to order (not quality problem), our return policy is not applied for you, please aware of this.

      Quality Issue: our products do not work well once you receive it or it encounters crash in delivery causing customers fail to use it, in this situation, our return policy will be open for you.

      Non Quality Issues: In some particular situation, our return policy can be open for you after our customer service learning your particular problem, and in this condition we will charge you 10% handling fee.

      Shipping options for return items: when you confirm to return the items to us, please use simple airmail or EMS to return it, and write shipping address our customer service provides. Please do not use DHL, UPS, FEDEX and TNT or any other courier, because we can not get your return item, we will not responsible for that.


      Refund policy

      After we get your item return to us and check the item in good condition, we will issue you refund according to our policy within 2 working days through PayPal, please check your PayPal account timely or contact our customer service, and we we will  charge you 10% handling fee.

      If you have any doubt, please check with our customer service.


      Returning for replacement

      When exchange for free: If your products encounter crash in delivery, we will exchange it for free for you and you undertake the shipping cost for your ship item back to us through simple airmail.

      Mis-ordered products: If you order a wrong item and plan to exchange for you want, then just contact our customer service for help,if we can exchange for you, you need to pay the shipping cost to us as well as return to you.

      Physical Damaged Items: If the item is damaged by yourself, we can not provide exchange service for you. But you can return for repair.

      What you do before returning for replacement: you need contact our customer service to tell us your problem. What's wrong with your item and what you want us to do for you.

      Returning shipping options: after confirming your items is under our policy of returning, we please you use simple airmail to ship item back to us. NO DHL, UPS, TNT, Fedex or any other express.

      How we will do after receiving your return: you need keep touch with us to make sure we get it. After checking the item, we will arrange a replacement for you and we will inform you when everything is done. Please remember to check your email from time to time.


      Our product guarantee

      1 Year Warranty: the guarantee of our most products is one year. 

      Before shipping out, all goods have been double verified by vxdas.com. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard.  After finish quality check,our QC stuff will carefully do quality check and paste our own QC label in the form of month/date/year on every product.

      If you have any using problem of the products which buy from vxdas.com, please feedback to us first, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.

      Lost Products: If products get lost in delivery, or you still do not get your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we want you communicate with us. Usually, we will provide tracking number and tracking link timely. If products get lost on the way and we get confirm from couriers, we will arrange redelivery for your products. If you want ship it through express, then you need to pay express shipping fee.


      Repair Policy

      When your product get damaged after using some time and need repair, we provide repair service for you. Please contact with vxdas.com customer service about the repair.

      You need use simple airmail to send the item back to us, after we fix it, we will send back to you. We will not charge you for simple airmail ship back, but if you ask for express shipping, you need to pay for this.


      Any other questions, please feel free to contact vxdas.com customers service.

       

      Recently Viewed Products Recently Viewed Products