LAUNCH X431 PRO ELITE 8'inch Bidirectional Diagnostic Tool OBD2 Scanner CANFD/DOIP Active Test 32 Reset Functions
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LAUNCH X431 PRO ELITE 8'inch Bidirectional Diagnostic Tool OBD2 Scanner CANFD/DOIP Active Test 32 Reset Functions
LAUNCH X431 PRO ELITE 8'inch Bidirectional Diagnostic Tool OBD2 Scanner CANFD/DOIP Active Test 32 Reset Functions
2023 ADVANCED OE-LEVEL FUNCTIONS: Guided Functions + AutoAuth for FCA SGW + Power Balance + Component Matching + Flash Hidden Functions + Anti-theft IMMO Service + Setting & Changeover +Modification +Initialization+Adaptation+ Matching+ +Customization + Personalization

[Global Version] LAUNCH X431 PRO ELITE 8'inch Bidirectional Car Diagnostic Tool
LAUNCH X431 PRO ELITE is 2023 new released all-in-one automotive car diagnostic scan
tool, comes with Full Bi-directional Control, 32+ Maintenance Services, OE All Systems
Diagnostics, FCA AutoAuth, CANFD DOIP, VAG Guided, Refresh Hidden Functions, Fast
Auto Vin, Remote Control, 10,0000+ Vehicle Coverage, 25 languages and Optional
Functions: High-end Complete TPMS Functions(Need to work with x431 tsgun);
Advanced Key Programming (Need to work with x-prog 3) and more extension modules.
At a lower cost, Launch obd2 scanner X431 PRO ELITE combines all the hot functions of
comprehensive scanners according to the customer's favorite need.
[EU Version] Launch X431 Pro Elite Bi-directional Diagnostic Tool
2023 ADVANCED OE-LEVEL FUNCTIONS: Guided Functions + Variant Coding (Offline
Programming) + AutoAuth for FCA SGW+ Power Balance + Component Matching +
Flash Hidden Functions + Anti-theft IMMO Service + Setting & Changeover
+Modification + Initialization+Adaptation+ Matching+ +Customization +
Personalization
* EU version is cheaper and it works in all European countries. It has IP limitations,
cannot be used outside EU. The EU Version is special for Europe Customers, it is
cheaper than Global Version. The packing list of them is same
LAUNCH X431 PRO ELITE Highlights
- This is a Global version, No IP limitation.
- Supports CAN FD and DoIP New Protocols
- 8’inch LED touchscreen , Android 10.0, 2.0Ghz 4-core processor, 4GB RAM+64GB ROM large storage
- 6000mAh Battery, High endurance, faster, more stable, and long-lasting operation
- OE-Level Professional Car Full System Diagnosis
- Full Bi-Directional Control ( Active Test ) + 32+ Reset Service functions
- Support Guide Function for V-W A-udi,
- 2 Years Free Update. After that, you can still use it, it will not be locked. $ 199 per year later.
- Multi-Language Free Choose, No language barrier
- Support Auto VIN Scan + Intelligent diagnostics + Remote Diagnostics + Diagnostic Feedback
- Compatible with X-PROG 3 to perform anti-theft programming
- Compatible with TSGUN and RF-Sensor to To activate, program, learn, and detect tire pressure
- Compatible with BST360, VSP600, ADAS, X-Prog3, WIFI Printer, SensorBox, Oscilloscope etc.
NOTE:
Pro Elite supports USB connection Only. If need a wireless scanner with same function go
for CRP919 BT (USB/Bluetooth).
Pro Elite CANNOT do online coding (only offline coding). Choose CRP919X/CRP919E
series if need online coding function.

25 Language Supports
English,French,Spanish,German,Russian,Korean,Japanese,Portuguese
Italian,Polish ,Dutch,Hungarian,Finnish,Czech,Turkish,Greek,Arabic
Danish,Romanian,Serbian,Swedish,Traditional Chinese,Thai,Persian,Simplified
Chinese.

2023 Added Functions, More Extended Functions Make Work Easier
- ADAS Calibration: Compatible with LAUNCH X431 ADAS Mobile to calibrate advanced driver-assistance systems, such as ACC, AEB, and more. ADAS Calibrate a wide range of camera-based & radar-based driver assistance systems, Operate ADAS calibration to vehicle cameras, LKA system, ACC system, LDW system, and AVM system. ADAS is designed to improve driver, passenger and pedestrian safety by reducing both the severity and overall number of motor vehicle accidents. ADAS can warn drivers of potential dangers, intervene to help the driver remain in control in order to prevent an accident and, if necessary, reduce the severity of an accident if it can’t be avoided.
- For 2017 and later FCA Vehicles with Secure Gateway Module (SGW): Register with AutoAuth to enable your LAUNCH X431 PRO ELITE tablet to communicate with the FCA SGW Authentication System and bypass the SGM, so as to perform diagnostics and bi-directionals without using a bypass cable.
- VAG Guided Functions for A-udi, Volkswagen Skoda and Seat, etc: On-Screen Instruction step by step, LAUNCH X431 PRO ELITE Automotive obd2 scanner guide you to be an expert in Car Diagnostics even you are a newbie. Thanks to this function, you don't need to rely on a mechanic’s suggestion all the time.**NO extra costs to use the VAG Guided Functions on LAUNCH X431 PRO ELITE.
- Open the Hidden Features: Make full use of hidden features or disable the car’s annoying functions. 3-Time Flasher Setting, Auto L ock/Unl ock Function, one-touch signal flickers, deactivate some buzzing sounds, needle sweep,rear-view mirror folding, disable daytime running light, disable seat belt alarm beep, remove maximum speed limiter,etc.
- (PMI) Programmable Module Installation: LAUNCH X431 PRO ELITE Support PMI function, Compatible with Ford /Lincoln/ Mazda etc. This function is used when you need to replace a module (replace E~CU) or initialize a module.No need to use the J2534 or buy a subscription
- Power balance Test: Cylinder power balance testing can help uncover hidden engine issues related to engine misfires, lack of power, or just a poor running engine, which is commonly missed with other tests. So, cylinder power balance testing is one of the best and easiest ways to find the source of an engine misfire. Furthermore, cylinder power balance testing is often used along with cylinder compression and cylinder leakage tests to further pinpoint the problem.
- Key Programming: Add, Delete & Reprogram Keys, Rewrite smart k eys, Replace smart key E~CU, Replace KNOB IGNITION; Reset Key: Relearn a key.
- Tons of Actuator Test (Functional Test): Turn ON/OFF Front and Rear side ACM Solenoid, turning the fuel pump on and off, cycle the a/c, clutch on and off, Left clutch electromagnetic co il test, Acceleration Device Test, Oil Pressure Control Test, DYNAMIC camera aiming, Vehicle level position calibration, Brake Vacuum Pump, Inlet and Outlet Valve tests, Open Brakes tests, Parking Brake Botors, Wheel Speed Sensor Supply, PARKING BRAKE tests (Vary by car, Hundreds of actuation test functions)

The difference between X431 PRO ELITE and X431 V 4.0
Launch X431 Pro Elite Functions:
Bi-directional Control (Active Test)
Actuate solenoids and actuators for active testing, send commands to systems/components to test their working status, without using the vehicle controls.
OE- Level Full System Diagnosis
This LAUNCH diagnostic scanner can establish a data link to all systems and subsystems of the vehicle being serviced to:
-Retrieve ECU information of the tested control units including unit type, version numbers, and other specifications, etc.
-Read & erase DTCs to locate problem areas and clear the codes.
-View Live Data of each parameter item.
The following is a list of modern vehicle systems that this scan tool can get access to:
-Engines / Auto Transmission / Airbags / Immobilizer / Key Coding / ABS / Cruise Control / Instruments / Self Leveling Suspension systems
-Seats / Doors / Gateway / Steering Angle / Air Suspension / Body Systems / Electronic Power Steering & Motor Assisted / Power Steering / Tyre Pressure / Rain Sensors / 4WD System
-Stabilizer / Intelligent Parking Assist/Door Motors / Audio Systems / Air Conditioning / Tiptronic / Anti Theft / Soft Top / Headlamp Leveling / Central Locking / Automatic Clutch / DPF Reset
-Electric Windows / Plip Programming / Heated Rear Window / Xenon Headlights / Wash Wipe / Fuel Burning Heater / Transfer Box / Seat Memory / Oil Life Service Reset / Sliding Doors / Electronic Throttle
-Navigation System / Rollover Sensor / Cruise Control / Multi Function Steering Wheel / Aux Heating / Electronic Parking Brake / Clutch Electronics ... and more.
This comprehensive scanning process is able to locate the faulty systems and retrieve the DTCs related easily. So you can work on all parts of the vehicle systems to enhance the performance, save energy, reduce emissions, and everything else.
32+ commonly used repair & maintenance services, keep creasing
1.ABS Bleeding
When the ABS contains air, the ABS bleeding function must be performed to bleed the brake system to restore ABS brake sensitivity.
2.TPMS Reset
When due to the tire pressure is too low,tire leaks,tire pressure monitoring device is replaced or installed,tire is replaced and tire pressure sensor is damaged,The tire pressure resetting function must be performed to reset tire pressure and turn off the tire pressure MIL.
3.Oil Lamp Reset
Allows you to perform reset for a new calculation of Engine Oil life system once changed the oil.
4. Electronic Throttle Sensor Reset
To utilize the car decoder to initialize the throttle actuator so that the learning value of the ECU returns to the initial state.
5.Injector Coding
After the ECU or injector is replaced, injector code of each cylinder must be confirmed or re-coded so that the cylinder can better identify injectors to accurately control fuel injection.
6. SAS Reset
It helps clear the faulty steering angle sensor memories to reset the steering angle and plays an important role in the steering angle sensor calibration.
7.Brake-pad Reset
To deactivating and activate the brake control systems, assist with brake fluid control, open and close brake pads, and set brakes after disc or pad replacement.
8.Gear Learning
Perform gear learning for the car when the engine ECU, the crankshaft position sensor, or the crankshaft flywheel is replaced.
9.IMMO Service
To prevent the car being used by unauthorized keys, the anti-theft key matching function must be performed so that the immobilizer control system on the car identifies and authorizes remote control keys to normally use the car.
10.Battery Matching
Enables you to perform resetting operation on the monitoring unit of battery,in which the original low battery fault information will be cleared.
11.DPF Regeneration
It is used to clear PM (Particulate Matter) from the DPF filter through continuous combustion oxidation mode. Specially works for Diesel Particulate Filter system with DPF.
12.EGR Adaption
This function is used to learn the EGR (Exhaust Gas Recirculation ) valve after it is clean or replaced.
13.Suspension Matching
When replacing the body height sensor in the air suspension system, or control module or when the vehicle level is incorrect, this function can adjust the body height sensor for level calibration.
14.NOx Sensor Reset
If the NOx fault is re-initialized and the NOx catalytic converter is replaced, it is necessary to reset the catalytic converter learned value stored in the engine ECU.
15.Tyre Reset
This function is used to set the size parameters of the modified or replaced tire.
16.Windows Calibration
This feature is designed to perform door window matching to recover ECU initial memory.
17.Stop-start Reset
This function is used to open or close the automatic Start/Stop function via setting the hidden function in ECU (The precondition is the vehicle equipped with hidden function and hardware support)
18. AC Initialization
AC system relearn/initialization must be performed when the vehicle AC ECU or actuator is replaced or the ECU memory is lost.
19. AdBlue Reset
After the diesel exhaust treatment fluid (car urea) is replaced or filled up, the urea reset operation is required.
20. AFS Headlamp Reset
This function enables you to initialize the adaptive headlamp system.
21. A/F Reset
This function is applied to set or learn air/fuel rate parameters.
22. Gearbox Reset
This function enables you to complete the gearbox self-learning to improve gear shifting quality
23. Coolant Bleeding
Use this function to activate the electronic water pump before venting the cooling system.
24. Transport Reset
To lower vehicle power consumption, user may perform the following operations: limit vehicle speed, not wake up the network for door open and disable remote key, etc. In this case, deactivating the transport mode is needed to recover the vehicle being normal.
25. Seat Calibration
This function is applied to match the seats with memory function that are replaced and repaired.
26. High Voltage Battery Detection
This function is used for high voltage battery diagnosis and status information detection.
27. Sunroof Initialization
This function enables you to set the sunroof lock off, closed when it rains, sliding / tilting sunroof memory function, temperature threshold outside the car ,etc.
28. Engine Power Balance Monitoring
This function is used to monitor crankshaft acceleration in the power stroke of each cylinder, to determine the relative power provided by each cylinder.
29. Language Change
This function is used to change system language of vehicle center console.note:you need to have language pack to do language change
30. Gas Particulate Filter (GPF) Regeneration
This function is used to perform the GPF replacement or regeneration after the fuel consumption is increased and engine output power is reduced resulting from a long time service of the GPF.
31. Intelligent Cruise Control System Reset
This function is used to matching the intelligent cruise control module after it is replaced or repaired.
(Note: Available maintenance functions vary depending on the vehicle make, year, and model.)

More Functions Supports
1. Support automatic VIN code identification
2. Share Report via Wi-Fi & print Report
3.12-in-1 Live Data in Graphic
4. Measure the current voltage of the vehicle’s battery.
5. Support automatic generation of diagnostic report and upload
6. Diagnostic Report & Online Feedback
and more
LAUNCH X431 PRO ELITE is compatible with more module functions
LAUNCH X431 TSGUN: Perform all professional TPMS diagnostics and maintenance functions such as activating sensors, performing TPMS relearn, programming Launch Sensors, monitoring TPMS health status, etc.
LAUNCH BST360 Battery Tester: Connecting with this battery tester, X431 PRO ELITE is endowed with battery diagnostic features such as battery health test, start system test and charging health test, etc., which help you to detect battery-related issues of vehicles accurately and timely.
LAUNCH VSP600 Videoscope: Make X431 PRO ELITE a perfect tool for viewing and capturing video and still images of hard-to-reach areas.
LAUNCH X431 X-PROG3: Achieve diagnostic functions such as vehicle k ey, Engine, and gearbox programming for various vehicles.
X431 ADAS Moblie/ADAS PRO: Calibrate a wide range of camera-based & radar-based driver assistance systems.
S2-2 SensorBox-To simulate vehicle sensor faults (EXTRA BUY);
O2-1 ScopeBox Oscilloscope-To quickly acquire circuit signals (EXTRA BUY);
O2-2 ScopeBox Oscilloscope-To analyzes data for all kinds of the testing applications on the automotive parts (including circuits, sensors,actuators, ignition etc.)(EXTRA BUY);
LAUNCH X431 Wi-Fi Printer: X431 PRO ELITE can be connected to WIFI printers to print out diagnostic data or reports.

Cover 99% Global Car 100000+ Vehicles Supports
150+ Car Brands,100000+ Car Models Supported!
√CANFD Protocol Supported- Compatible with GM models (2020 and later).(No need to buy adapters.)
√DOIP Protocol Supported- Compatible with BMW (F&G chassis), Volvo models (2018 later), Land Rover & Jaguar models (2017 later).(No need to buy adapters.)
√FCA AUTOAUTH-For 2017 and later FCA Vehicles with Secure Gateway Module (SGW): You can Register with AutoAuth to communicate with the FCA SGW Authentication System and bypass the SGM, so as to perform diagnostics and bi-directionals without using a bypass cable.
America Car Models: For FORD, LINCOLN, GM, BUICK, CADILLAC, CHEVROLET, CHRYSLER, DODGE, JEEP, HM, For MERCURY, For PONTIAC, For SATURN, For TESLA;
Europe Car Models: For BENZ, SMART, SPRINTER, BMW, V-W, SKODA, A-UDI, OPEL, LAMBORGHINI, PORSCHE, MAYBACH, EURO FORD, LANDROVER, DR, BENTLEY, ROVER, MINI, VAUXHALL, FERRARI, FIAT, LANCIA, ALFA, ROMEO, MASERATI, BUGATTI, For PEUGEOT CITROEN, RENAULT, SAAB, VOLVO, OPEL, DACIA, SEAT, ABARTH, For RENAULT, For ROLLS-ROYCE, For SAAB, For SKODA, For SMART, For VOLVO;
Asia Car Models: For Acura, For DAEWOO, For HOLDEN, For HONDA, For HYUNDAI, For INFINITI, For ISUZU, For KIA, For LEXUS, For MAZDA, For MITSUBISHI, For NISSAN, For SCION, For SSANGYONG, For SUBARU, For SUZUKI, For TOYOTA, For BYD, For CHERY;
Malaysia Car Models: For PERODUA(PERODUA), PROTON ;
IRAN Car Models: For IKCO, MVM, SAIPA;
Australian Car Models: For AUSFORD, For HOLDEN ;
India Car Models: For TATA, MARUTI, MAHINDRA, INDIA HM ;
Russia Car Models: For GAZ, For VAZ;
Brazil Car Models: For FIAT; For GM;

Package List:
1pc x tablet
1pc x AC adapter
1pc x Main cable
1pc x USB cable
1pc x UK plug
1pc x EU plug
1pc x user manual
1pc x quick guide
1pc x packing list
1pc x password bar
Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.
Package will ship out within 48 hours after payment receive usual, if there is some acceident, we will inform you by order contact information.
VXDAS Policy
Kindly note: Before returning items to us, please read and follow the instructions below. You can also contact our Customer Service, we will be glad to help you. Please make sure that you understand our policy and ensure that all criteria are met before physically sending any items back to us.
1. Return Policy
What Situation VXDAS Provides Return Policy?
- Mis-Ordered Products: If you ordered the wrong item by mistake and need to exchange it for the correct one, you can return it. However, you must bear the shipping costs for both sending the item back to us and the freight for shipping the new item back to you.
- Quality Issues: If our products do not work well upon arrival or suffer damage during delivery, our return policy will apply—provided that the issue is verified by our technical team.
- Non-Quality Issues (Change of Mind): In particular situations, after our customer service reviews your case, a return may be accepted. Under this condition, we will deduct the original shipping fee PLUS a 15% restocking fee from your final refund.
What Situation VXDAS DOES NOT Provide Return Policy?
We strictly DO NOT accept returns or exchanges under the following conditions:
- Failure to Provide Proof: The customer is unable or refuses to provide clear pictures of the product issue and a short video showing their operation.
- Refusal to Cooperate: The customer refuses to cooperate with our technical support team for a remote check (via TeamViewer or AnyDesk) to verify the problem.
- Unauthorized Disassembly (Anti-Tampering Rule): The device housing has been opened, unscrewed, or dismantled by the customer without our official tech team's written permission.
- Man-Made Damage: The item is damaged due to improper personal use, physical drops, or incorrect installation.
What if a Customer Insists on Returning the Item Anyway?
If a customer refuses to cooperate with our technical verification process but insists on shipping the item back without our official return authorization:
- All Costs on Customer: The customer must fully bear the return shipping fee AND any customs clearance fees/import duties incurred when the parcel arrives at our warehouse. VXDAS will not pay for any customs-due parcels.
- Strict Deduction: We will only process a refund AFTER we receive the complete package in its original, undamaged sealed packaging. From the final refund, we will strictly deduct the original shipping postage fee PLUS a 15% restocking fee.
How to Return Items to VXDAS? (With Authorization)
After all details are confirmed and a return is officially agreed upon by VXDAS sales, please follow this process:
- Return Shipping Method: VXDAS strongly recommends using Registered Mail , EMS, DHL, UPS or FEDEX to return the parcel. Please only send it to the shipping address provided by our Customer Service. Without our prior permission, we are not responsible for parcels lost or rejected through unapproved express couriers.
- Return Shipping Window: All returns for a refund or exchange must be completed within 14 days of receiving our official return authorization. You must ship the item out and provide the return tracking number with shipping invoice details to your VXDAS sales representative.
2. Refund Policy (Including Order Cancellation)
You can apply for a refund within 14 days from the date you received the goods. The detailed rules are as follows:
What Situation VXDAS Provides Refund Policy?
- Cancel the Order Before Shipping (Personal Reasons): If you request to cancel your order within 12 hours of placing it and before it has been shipped, a 5% processing fee will be deducted from your total refund to cover payment gateway transaction fees and handling costs.
- Cancel the Order After Shipping (In Transit or Delivered): If you request a cancellation or return after the package has been shipped, you are responsible for the return process. We will deduct the original shipping postage fee PLUS a 15% restocking fee from your final refund. The item must be returned 100% unopened and in its original sealed packaging.
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Technical & Quality Issues (Mandatory Verification): Automotive diagnostic tools involve professional hardware and complex software environments. If you report a quality defect or a technical issue, you MUST follow our verification process:
- Proof Required: You MUST provide clear photos of the error message and a short operation video showing how you connected and operated the device. (Product S/N is not required).
- Remote Inspection: You MUST cooperate with our technical support team for a remote check (via TeamViewer). Our technicians must officially inspect and confirm the issue remotely before any return or refund can be authorized.
- Return Shipping for Quality Issues: If our technical team confirms a hardware or software defect via photos/video/remote check and it cannot be fixed, we will fully cover the return shipping cost. If you refuse to provide photos/videos or decline the remote technical inspection, your request will automatically be processed as a "Change of Mind" (personal reason) return, meaning you must pay for the return shipping yourself.
- Stock Issues: If a product is out of stock, we will email you to check if you prefer an exchange or a full refund.
- Lost in Transit: If the shipping company confirms the product is lost in transit, we will provide a full refund or resend a new item.
What Situation VXDAS DOES NOT Provide Refund Policy?
- The customer has received the goods for over 14 business days.
- Any Voided Warranty Cases: Items that have been privately disassembled, opened, or altered by the user without our consent are strictly excluded from any refund.
- Special Products/Services: Some products or services are strictly non-refundable once provided. This includes software download links, software installation services, and account/token activation services.
When Can You Get the Refund?
Usually, we will only issue the refund after the returned item is received and inspected by our warehouse (within 2-3 business days). If the returned product is opened, used, damaged, or shows signs of self-disassembly, corresponding damage costs will be deducted, or the refund request may be rejected entirely. Once approved, the refund will be processed back to your original payment method within 7 business days.
3. Repair Policy
In-Warranty Period (1-Year Warranty)
Most diagnostic tools and software from VXDAS come with a 1-year warranty, free repair, and 1-year free updates during the warranty period.
- How to claim: You must first provide your order number, problem pictures, and operation videos to our customer service technicians to confirm the problem. If the problem cannot be solved remotely, we will guide you on how to send the product back for repair.
- Shipping Fees: You will bear the shipping cost of sending the tool to VXDAS. Once the repair is completed and tested, VXDAS will bear the shipping cost to send it back to you.
Out-of-Warranty Period
Products purchased over 1 year ago or items with man-made damage (due to improper use) are out of warranty. A repair fee and return shipping fee will apply. Please consult our sales staff regarding specific maintenance costs before sending items back.
4. Warranty Policy
- One-Year Quality Warranty: All diagnostic tools and software from VXDAS include a one-year quality warranty period. (Note: 1-time remote service or customized services are not covered. Some specific brand products enjoy a 2-year warranty).
- Strict Quality Control: Before shipping, all goods are rigorously tested by vxdas.com engineers. We check basic hardware/software functions, appearance, packaging, accessories, and power adapter standards to ensure full functionality.
- Exceptions: This warranty policy applies to all items except those that explicitly state "No Warranty" in their product descriptions (such as certain chips or single-use components).
🚨 What Voids the Warranty Automatically? (Void Warranty Scope)
To protect our brand and coordinate with original factory policies, the standard 1-year warranty will be instantly and permanently voided if the device falls under any of the following scenarios:
- Unauthorized Disassembly: If the customer opens, unscrews, dismantles, the internal hardware board of the device by themselves without our written permission. (Most units contain anti-tamper warranty stickers; broken seals will result in immediate warranty termination).
- Wearable Consumables: Main test cables, OBD2 adapters, and power cords are subject to daily wear and tear. These accessories are covered under a 30-day arrival-defect warranty and are excluded from the 1-year main unit warranty.
- End-of-Life (Discontinued) Models: If a model has been officially discontinued and the manufacturing factory has permanently closed its production line, we will no longer have access to original spare parts. Hardware repair will not be supported for these models, though software support will remain accessible whenever available.
- Fatal Hardware Failure (Main Chip Damage): If the device's main IC/CPU chip is permanently burned, cracked, or short-circuited (often caused by vehicle voltage surges, improper power input, or unapproved firmware modifications), the hardware is physically irreparable.
Note: For voided warranty or out-of-warranty cases, VXDAS will gladly offer an exclusive loyalty discount or a cost-price hardware replacement scheme to help you upgrade to a functional device smoothly. Please consult our support team for details.
5. Governing Law & Business Entity
This Agreement shall be governed by the laws of Hong Kong, together with all other applicable local laws relevant to the merchant’s operations. This includes, without limitation, the laws of the merchant’s place of business registration (CO), the jurisdictions in which the merchant conducts business activities, the locations where customers or cardholders are situated, and any legal or regulatory requirements applicable to our acquiring partners, payment processors, and service providers. All governing laws shall apply without regard to any conflict-of-law principles.
KEY STONE COMMERCE GROUP LIMITED
LIVEN HOUSE, 61-63 KING YIP ST, KWUN TONG, KL
📌 IMPORTANT PURCHASE NOTICE – MUST READ BEFORE BUYING
To ensure a smooth setup and avoid any installation compliance issues, please review the following technical requirements for our professional diagnostic tool:
- Antivirus Compatibility (False Positives): > Because most aftermarket diagnostic software utilizes deep-system emulation to interface directly with your vehicle’s ECU, strict security tools (like Windows Defender) will frequently flag it as a threat. This is a standard false positive. For successful installation, the software must be added to your antivirus "Exclusion List" or the antivirus temporarily disabled during use. If you are uncomfortable with this standard protocol, please consider alternative options.
- Pre-Installed Software Activation Required: > If your package includes a pre-installed hard drive (HDD/SSD), the system and diagnostic software are securely locked for transit and require activation before first use. Upon receiving your package, please contact our support team immediately to get remote activation service. It is not defective; it simply requires a 5-minute initial unlock.
- HDD/SSD Compatibility & Restrictions (Except SKU: DS036): > Please note that ALL our software hard drives are designed as internal drives and CANNOT be used via a external USB enclosure, with the sole exception of SKU: DS036(Alldat* software). Before purchasing, please ensure the physical size and interface (e.g., 2.5" SATA) of our drive are fully compatible with your laptop's internal slot. If you are unsure about compatibility, please contact our customer support before buying.
- Pre-installed software HDD/SSD Warranty Void Policy: > Our pre-installed software contains encrypted configurations. Any attempt to duplicate, clone, or copy the files from our hard drive to another device will permanently lock the software and instantly VOID your product warranty. We do not provide after-sales support or refunds for drives that have been privately copied.
- Professional Remote Tech Support (Optional & Secure): > Automotive diagnostic software setup can be complex. We offer 100% free, secure remote technical assistance via TeamViewer to help you configure the system. This service is entirely optional. We respect your data privacy and will only perform necessary software configurations with your permission.
