VAG Tacho USB Version V 5.0 For NEC MCU 24C32 or 24C64 VAG Kombiinstrument / Immo Box Eeprom Programmer VAG Tacho USB Version V 5.0 For NEC MCU 24C32 or 24C64 VAG Kombiinstrument / Immo Box Eeprom Programmer

DF047
0.1kg
Odometer Correction Tool
$27.99
-
+

vag tacho usb v5.0 is VAG Kombiinstrument / Immo box eeprom programmer! VAG Tacho USB v5.0 support VDO with 24C32 or 24C64, vagtacho usb version 5.0 includes the functions of vagtacho usb 4.52 , vagtacho usb 4.0, and vagtacho usb 3.5. 

VAG Tacho USB Version V 5.0 Covers the functions of vagtacho usb 4.52 , vagtacho usb 4.0, and vagtacho usb 3.5

Lastest version 5.0, support VDO with 24C32 or 24C64, our vagtacho usb version 5.0 includes the functions of  vagtacho usb 4.52 , vagtacho usb 4.0, and vagtacho usb 3.5

VAG Kombiinstrument / Immo box eeprom programmer!


Software OS Requirement: Windows 7, Vista, Win XP, Win 98 compatible!


Support for some VDO dashes for VW from year 2009-2011 with NEC mcu and 24C32 or 24C64 eeprom memory.

Important: These dashes requires ignition to be switched on with valid key of the car! Software version 5.0 works ONLY with interfaces which has got built-in programmer for Megamos ID48 transponders!


Built-in programmer for Megamos ID48 transponders! Pre-programming of TP2x transponders as dealer's keys with component security data which is read from immobiliser!
NEW key programming feature for VAG cars with VDO dashes on CAN bus! (TP2 and UDS protocols)

Note: TP22,23,24,25 transponders are required!

VAG Tacho USB Version V 5.0 supported VAG cars list:

Volkswagen
Golf 6, Jetta, Polo, EOS with VDO dash 2009 - 2011, note: not all dashes are supported!
Caddy, Touran, Jetta, EOS with VDO dash 2003 - June.2006
Golf 4, Bora with VDO or Motometer/Bosch dash: 1997-2003
Beetle with Marelli dash: 1998 - 2005
Passat, Jetta, with VDO, Marelli or Motometer dash: 1997-2004
Polo with VDO or Motometer dash: 1999-2006 (1999-2002 mileage change only)
Sharan with VDO dash: 2000-2004(mileage change only)
Caddy, Lupo with VDO or Motometer dash 1997 - 2002(mileage change only)
Transporter with VDO dash 1998 - 2000
LT35 ( Temic immo box) 1999-2003 (pin code read only)
Gol ( Kostal immo box) 1999-2003 (pin code read only)

Seat
Altea, Leon, Toledo with VDO 2003 - 6/2006
Leon, Toledo, Cordoba, Ibiza with VDO or Motometer dash 1997-2003
Alhambra with VDO 2000 - 2004(mileage change only)
Inca with VDO or Motometer 1997 -2000(mileage change only)

Skoda
Octavia II with VDO dash 2005 - 6/2006
Octavia, Fabia with VDO dash 1997 - 2004

Audi
A3 VDO dash 2003 - 2005
A3,A4,A6 VDO dash 1997 - 2000
A3,TT,A6 Magnetti Marelli dash 1998 - 2003
A4 Bosch dash 2000 - 2008 - Read/write of encrypted data with V4.5!
A4,A6,A8 1995-1999 (immo box - read pin code)


Vag tacho usb version 4.52

Vagtcho 4.52 is upgraded from vag tacho usb4.0, Upgrade Vagtacho usb 4.0 interface with Programmer for Megamos ID48 chips, our vagtacho version 5.0 has upgraded directly ,includes the functions for vagtacho usb 4.52
The benefits with this upgrade are:
Your Vagtacho interface will works with software vesrion 5.0 for the new VDO dashes with UDS protocol from year 2009+
Programming of new keys to VAG cars which are into FAZIT database.
Works with cars which has got locked key programming channel, or pin code is not accepted.
No need to wait up to 30 minutes for the key programming procedure.
With this upgrade, Vagtacho can program the new key in one minute

.
Vagtacho version 4.0

VAG Kombiinstrument / Immo box eeprom programmer!
Windows 7, Vista, Win XP, Win 98 compatible software!
Works on any computer which has got USB port!
Most of VAG dashes from 1997 to 2006 are supported!
Direct programming of Megamos ID48 (JMA-TP08) chips to VAG cars on CAN bus from November 2003 to June 2006
Transponder Maker Pro is required for pre-programming of these chips.
Note: TP22,23,24,25 transponders are NOT required!


1.Main functions:
 
  Read ecu info
  Read pin code
  Change mileage
  Read eeprom
  Programmer new key
  Write eeprom
  Clear ecu errors
  Viem memory buffer
 
2.List of supported VAG cars:
 
Volkswagen
Caddy, Touran, Jetta, EOS with VDO dash 2003 - June.2006
 Golf 4, Bora with VDO or Motometer/Bosch dash: 1997-2003
 Beetle with Marelli dash: 1998 - 2005
 Passat, Jetta, with VDO, Marelli or Motometer dash: 1997-2004
 Polo with VDO or Motometer dash: 1999-2006 (1999-2002 mileage change only)
 Sharan with VDO dash: 2000-2004(mileage change only)
 Caddy, Lupo with VDO or Motometer dash 1997 - 2002(mileage change only)
 Transporter with VDO dash 1998 - 2000
 LT35 ( Temic immo box) 1999-2003 (pin code read only)
 Gol ( Kostal immo box) 1999-2003 (pin code read only)
 
Seat
 Altea, Leon, Toledo with VDO 2003 - 6/2006
 Leon, Toledo, Cordoba, Ibiza with VDO or Motometer dash 1997-2003
 Alhambrawith VDO 2000 - 2004(mileage change only)
 Inca with VDO or Motometer 1997 -2000(mileage change only)
 
Skoda
 Octavia II with VDO dash 2005 - 6/2006
 Octavia, Fabia with VDO dash 1997 - 2004
 
Audi
 A3 VDO dash 2003 - 2005
 A3,A4,A6 VDO dash 1997 - 2000
 A3,TT,A6 Magnetti Marelli dash 1998 - 2003
 A4 Bosch dash 2000 - 2005
 A4,A6,A8 1995-1999 (immo box - read pin code)
  
3. How to programmer keys with vagtacho usb 4.0


Switch ON ignition with any key new or old, no mater which one.
Start software, select "VDO NEW - CAN bus" from menu.
Press "Connect Selected ECU" button, after 5 seconds the data of the dash will be shown on screen.
Press "Program New Key", software will read data from the dash and after few seconds a new window will be open.
See the picture. ID numbers of the transponders which are stored into memory will be shown.
vag tacho usb software

This is TMPro module#146 window. Insert transponder key with new Megamos ID48 chip and program it.

Press "Add Key" and a message will be shown. Switch ON ignition with key which you want to program! The key may be new - already programmed with TM Pro, or old - key which has been used with the same car! Vagtacho will check the key. If this key is already programmed to the car, or it is from another car, Vagtacho will show warning message on screen and won't program this key!

vag tacho usb software


If everything is ok, Vagtacho will add the new key into the data of immobilizer and will show ID number of new key on screen. See the red mark on the picture. Now you are ready to program the new transponder key into the immobilizer. Press "Write Keys" to complete programming procedure !


vag tacho usb software

 

Press "Write Keys" and the warning window will be open. If you are sure that everything is all right, press"Continue", otherwise press "Cancel". If you press "Cancel" nothing will happens, and the data won't be written into immobiliser. After pressing "Continue" Vagtacho will writes the data into immobiliser after few seconds. The dash will be reset, and the programming procedure will be completed!
This is the last step, after this the new data will be written into immobiliser! If you have marked and erased some keys, they will NOT works anymore!

 

vag tacho usb software

Press "Write Keys" and the warning window will be open. If you are sure that everything is all right, press"Continue", otherwise press "Cancel". If you press "Cancel" nothing will happens, and the data won't be written into immobiliser. After pressing "Continue" Vagtacho will writes the data into immobiliser after few seconds. The dash will be reset, and the programming procedure will be completed!
This is the last step, after this the new data will be written into immobiliser! If you have marked and erased some keys, they will NOT works anymore!
This picture shows the final Vagtacho window. If you have switched ON ignition with key which is already programmed by TMPro, the warning lamp of immobiliser on the dash will be turned off. The new key is already stored into immobiliser and you can start engine!
If the immobiliser's warning lamp on the dash is still flashing, there is some error in programming procedure, you can check the transponder key - see how to do this on the next picture!

vag tacho usb software

Switch ON ignition with the key which you want to test! Start software, select "VDO NEW - CAN bus" from menu, and press"Transponder Check". Vagtacho will connects immobiliser. Press "Read ECU Info" button, and wait about 10 seconds. The information about this transponder key will be displayed on screen, see the next picture. You can press "Read ECU Info" to testing of transponder key again. This procedure is optional, and is not required when programming the new keys.

vag tacho usb software

Switch ON ignition with the key which you want to test! Start software, select "VDO NEW - CAN bus" from menu, and press"Transponder Check". Vagtacho will connects immobiliser. Press "Read ECU Info" button, and wait about 10 seconds. The information about this transponder key will be displayed on screen, see the next picture. You can press "Read ECU Info" to testing of transponder key again. This procedure is optional, and is not required when programming the new keys
Transponder variable part and transponder locked must be "YES", otherwise there are errors in programming of the new key with TMPro!
Transponder fixed part must be "YES" otherwise the key is still not programmed into immobiliser, or Vagtacho programming procedure is not completed successfully. In case of such error, repeat whole programming procedure again with another new transponder! All parameters must be set "YES"!

vag tacho usb software

vag tacho usb v5.0 is VAG Kombiinstrument / Immo box eeprom programmer! VAG Tacho USB v5.0 support VDO with 24C32 or 24C64, vagtacho usb version 5.0 includes the functions of vagtacho usb 4.52 , vagtacho usb 4.0, and vagtacho usb 3.5. 

VAG Tacho USB Version V 5.0 Covers the functions of vagtacho usb 4.52 , vagtacho usb 4.0, and vagtacho usb 3.5

Lastest version 5.0, support VDO with 24C32 or 24C64, our vagtacho usb version 5.0 includes the functions of  vagtacho usb 4.52 , vagtacho usb 4.0, and vagtacho usb 3.5

VAG Kombiinstrument / Immo box eeprom programmer!


Software OS Requirement: Windows 7, Vista, Win XP, Win 98 compatible!


Support for some VDO dashes for VW from year 2009-2011 with NEC mcu and 24C32 or 24C64 eeprom memory.

Important: These dashes requires ignition to be switched on with valid key of the car! Software version 5.0 works ONLY with interfaces which has got built-in programmer for Megamos ID48 transponders!


Built-in programmer for Megamos ID48 transponders! Pre-programming of TP2x transponders as dealer's keys with component security data which is read from immobiliser!
NEW key programming feature for VAG cars with VDO dashes on CAN bus! (TP2 and UDS protocols)

Note: TP22,23,24,25 transponders are required!

VAG Tacho USB Version V 5.0 supported VAG cars list:

Volkswagen
Golf 6, Jetta, Polo, EOS with VDO dash 2009 - 2011, note: not all dashes are supported!
Caddy, Touran, Jetta, EOS with VDO dash 2003 - June.2006
Golf 4, Bora with VDO or Motometer/Bosch dash: 1997-2003
Beetle with Marelli dash: 1998 - 2005
Passat, Jetta, with VDO, Marelli or Motometer dash: 1997-2004
Polo with VDO or Motometer dash: 1999-2006 (1999-2002 mileage change only)
Sharan with VDO dash: 2000-2004(mileage change only)
Caddy, Lupo with VDO or Motometer dash 1997 - 2002(mileage change only)
Transporter with VDO dash 1998 - 2000
LT35 ( Temic immo box) 1999-2003 (pin code read only)
Gol ( Kostal immo box) 1999-2003 (pin code read only)

Seat
Altea, Leon, Toledo with VDO 2003 - 6/2006
Leon, Toledo, Cordoba, Ibiza with VDO or Motometer dash 1997-2003
Alhambra with VDO 2000 - 2004(mileage change only)
Inca with VDO or Motometer 1997 -2000(mileage change only)

Skoda
Octavia II with VDO dash 2005 - 6/2006
Octavia, Fabia with VDO dash 1997 - 2004

Audi
A3 VDO dash 2003 - 2005
A3,A4,A6 VDO dash 1997 - 2000
A3,TT,A6 Magnetti Marelli dash 1998 - 2003
A4 Bosch dash 2000 - 2008 - Read/write of encrypted data with V4.5!
A4,A6,A8 1995-1999 (immo box - read pin code)


Vag tacho usb version 4.52

Vagtcho 4.52 is upgraded from vag tacho usb4.0, Upgrade Vagtacho usb 4.0 interface with Programmer for Megamos ID48 chips, our vagtacho version 5.0 has upgraded directly ,includes the functions for vagtacho usb 4.52
The benefits with this upgrade are:
Your Vagtacho interface will works with software vesrion 5.0 for the new VDO dashes with UDS protocol from year 2009+
Programming of new keys to VAG cars which are into FAZIT database.
Works with cars which has got locked key programming channel, or pin code is not accepted.
No need to wait up to 30 minutes for the key programming procedure.
With this upgrade, Vagtacho can program the new key in one minute

.
Vagtacho version 4.0

VAG Kombiinstrument / Immo box eeprom programmer!
Windows 7, Vista, Win XP, Win 98 compatible software!
Works on any computer which has got USB port!
Most of VAG dashes from 1997 to 2006 are supported!
Direct programming of Megamos ID48 (JMA-TP08) chips to VAG cars on CAN bus from November 2003 to June 2006
Transponder Maker Pro is required for pre-programming of these chips.
Note: TP22,23,24,25 transponders are NOT required!


1.Main functions:
 
  Read ecu info
  Read pin code
  Change mileage
  Read eeprom
  Programmer new key
  Write eeprom
  Clear ecu errors
  Viem memory buffer
 
2.List of supported VAG cars:
 
Volkswagen
Caddy, Touran, Jetta, EOS with VDO dash 2003 - June.2006
 Golf 4, Bora with VDO or Motometer/Bosch dash: 1997-2003
 Beetle with Marelli dash: 1998 - 2005
 Passat, Jetta, with VDO, Marelli or Motometer dash: 1997-2004
 Polo with VDO or Motometer dash: 1999-2006 (1999-2002 mileage change only)
 Sharan with VDO dash: 2000-2004(mileage change only)
 Caddy, Lupo with VDO or Motometer dash 1997 - 2002(mileage change only)
 Transporter with VDO dash 1998 - 2000
 LT35 ( Temic immo box) 1999-2003 (pin code read only)
 Gol ( Kostal immo box) 1999-2003 (pin code read only)
 
Seat
 Altea, Leon, Toledo with VDO 2003 - 6/2006
 Leon, Toledo, Cordoba, Ibiza with VDO or Motometer dash 1997-2003
 Alhambrawith VDO 2000 - 2004(mileage change only)
 Inca with VDO or Motometer 1997 -2000(mileage change only)
 
Skoda
 Octavia II with VDO dash 2005 - 6/2006
 Octavia, Fabia with VDO dash 1997 - 2004
 
Audi
 A3 VDO dash 2003 - 2005
 A3,A4,A6 VDO dash 1997 - 2000
 A3,TT,A6 Magnetti Marelli dash 1998 - 2003
 A4 Bosch dash 2000 - 2005
 A4,A6,A8 1995-1999 (immo box - read pin code)
  
3. How to programmer keys with vagtacho usb 4.0


Switch ON ignition with any key new or old, no mater which one.
Start software, select "VDO NEW - CAN bus" from menu.
Press "Connect Selected ECU" button, after 5 seconds the data of the dash will be shown on screen.
Press "Program New Key", software will read data from the dash and after few seconds a new window will be open.
See the picture. ID numbers of the transponders which are stored into memory will be shown.
vag tacho usb software

This is TMPro module#146 window. Insert transponder key with new Megamos ID48 chip and program it.

Press "Add Key" and a message will be shown. Switch ON ignition with key which you want to program! The key may be new - already programmed with TM Pro, or old - key which has been used with the same car! Vagtacho will check the key. If this key is already programmed to the car, or it is from another car, Vagtacho will show warning message on screen and won't program this key!

vag tacho usb software


If everything is ok, Vagtacho will add the new key into the data of immobilizer and will show ID number of new key on screen. See the red mark on the picture. Now you are ready to program the new transponder key into the immobilizer. Press "Write Keys" to complete programming procedure !


vag tacho usb software

 

Press "Write Keys" and the warning window will be open. If you are sure that everything is all right, press"Continue", otherwise press "Cancel". If you press "Cancel" nothing will happens, and the data won't be written into immobiliser. After pressing "Continue" Vagtacho will writes the data into immobiliser after few seconds. The dash will be reset, and the programming procedure will be completed!
This is the last step, after this the new data will be written into immobiliser! If you have marked and erased some keys, they will NOT works anymore!

 

vag tacho usb software

Press "Write Keys" and the warning window will be open. If you are sure that everything is all right, press"Continue", otherwise press "Cancel". If you press "Cancel" nothing will happens, and the data won't be written into immobiliser. After pressing "Continue" Vagtacho will writes the data into immobiliser after few seconds. The dash will be reset, and the programming procedure will be completed!
This is the last step, after this the new data will be written into immobiliser! If you have marked and erased some keys, they will NOT works anymore!
This picture shows the final Vagtacho window. If you have switched ON ignition with key which is already programmed by TMPro, the warning lamp of immobiliser on the dash will be turned off. The new key is already stored into immobiliser and you can start engine!
If the immobiliser's warning lamp on the dash is still flashing, there is some error in programming procedure, you can check the transponder key - see how to do this on the next picture!

vag tacho usb software

Switch ON ignition with the key which you want to test! Start software, select "VDO NEW - CAN bus" from menu, and press"Transponder Check". Vagtacho will connects immobiliser. Press "Read ECU Info" button, and wait about 10 seconds. The information about this transponder key will be displayed on screen, see the next picture. You can press "Read ECU Info" to testing of transponder key again. This procedure is optional, and is not required when programming the new keys.

vag tacho usb software

Switch ON ignition with the key which you want to test! Start software, select "VDO NEW - CAN bus" from menu, and press"Transponder Check". Vagtacho will connects immobiliser. Press "Read ECU Info" button, and wait about 10 seconds. The information about this transponder key will be displayed on screen, see the next picture. You can press "Read ECU Info" to testing of transponder key again. This procedure is optional, and is not required when programming the new keys
Transponder variable part and transponder locked must be "YES", otherwise there are errors in programming of the new key with TMPro!
Transponder fixed part must be "YES" otherwise the key is still not programmed into immobiliser, or Vagtacho programming procedure is not completed successfully. In case of such error, repeat whole programming procedure again with another new transponder! All parameters must be set "YES"!

vag tacho usb software

VXDAS Policy

1.Return Policy

2.Refund Policy

3.Returning for replacement

4.Our product guarantee

5.Repair Policy

Before returning items to us, please read and follow the instructions below. You can also contact our Customer Service, we will be glad to help you.

Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.


Return Policy

Mis-Ordered Products: If you order wrong item by yourself, or you found it is not what you want to order (not quality problem), our return policy is not applied for you, please aware of this.

Quality Issue: our products do not work well once you receive it or it encounters crash in delivery causing customers fail to use it, in this situation, our return policy will be open for you.

Non Quality Issues: In some particular situation, our return policy can be open for you after our customer service learning your particular problem, and in this condition we will charge you 10% handling fee.

Shipping options for return items: when you confirm to return the items to us, please use simple airmail or EMS to return it, and write shipping address our customer service provides. Please do not use DHL, UPS, FEDEX and TNT or any other courier, because we can not get your return item, we will not responsible for that.


Refund policy

After we get your item return to us and check the item in good condition, we will issue you refund according to our policy within 2 working days through PayPal, please check your PayPal account timely or contact our customer service, and we we will  charge you 10% handling fee.

If you have any doubt, please check with our customer service.


Returning for replacement

When exchange for free: If your products encounter crash in delivery, we will exchange it for free for you and you undertake the shipping cost for your ship item back to us through simple airmail.

Mis-ordered products: If you order a wrong item and plan to exchange for you want, then just contact our customer service for help,if we can exchange for you, you need to pay the shipping cost to us as well as return to you.

Physical Damaged Items: If the item is damaged by yourself, we can not provide exchange service for you. But you can return for repair.

What you do before returning for replacement: you need contact our customer service to tell us your problem. What's wrong with your item and what you want us to do for you.

Returning shipping options: after confirming your items is under our policy of returning, we please you use simple airmail to ship item back to us. NO DHL, UPS, TNT, Fedex or any other express.

How we will do after receiving your return: you need keep touch with us to make sure we get it. After checking the item, we will arrange a replacement for you and we will inform you when everything is done. Please remember to check your email from time to time.


Our product guarantee

1 Year Warranty: the guarantee of our most products is one year. 

Before shipping out, all goods have been double verified by vxdas.com. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard.  After finish quality check,our QC stuff will carefully do quality check and paste our own QC label in the form of month/date/year on every product.

If you have any using problem of the products which buy from vxdas.com, please feedback to us first, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.

Lost Products: If products get lost in delivery, or you still do not get your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we want you communicate with us. Usually, we will provide tracking number and tracking link timely. If products get lost on the way and we get confirm from couriers, we will arrange redelivery for your products. If you want ship it through express, then you need to pay express shipping fee.


Repair Policy

When your product get damaged after using some time and need repair, we provide repair service for you. Please contact with vxdas.com customer service about the repair.

You need use simple airmail to send the item back to us, after we fix it, we will send back to you. We will not charge you for simple airmail ship back, but if you ask for express shipping, you need to pay for this.


Any other questions, please feel free to contact vxdas.com customers service.

 

VXDAS Policy

1.Return Policy

2.Refund Policy

3.Returning for replacement

4.Our product guarantee

5.Repair Policy

Before returning items to us, please read and follow the instructions below. You can also contact our Customer Service, we will be glad to help you.

Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.


Return Policy

Mis-Ordered Products: If you order wrong item by yourself, or you found it is not what you want to order (not quality problem), our return policy is not applied for you, please aware of this.

Quality Issue: our products do not work well once you receive it or it encounters crash in delivery causing customers fail to use it, in this situation, our return policy will be open for you.

Non Quality Issues: In some particular situation, our return policy can be open for you after our customer service learning your particular problem, and in this condition we will charge you 10% handling fee.

Shipping options for return items: when you confirm to return the items to us, please use simple airmail or EMS to return it, and write shipping address our customer service provides. Please do not use DHL, UPS, FEDEX and TNT or any other courier, because we can not get your return item, we will not responsible for that.


Refund policy

After we get your item return to us and check the item in good condition, we will issue you refund according to our policy within 2 working days through PayPal, please check your PayPal account timely or contact our customer service, and we we will  charge you 10% handling fee.

If you have any doubt, please check with our customer service.


Returning for replacement

When exchange for free: If your products encounter crash in delivery, we will exchange it for free for you and you undertake the shipping cost for your ship item back to us through simple airmail.

Mis-ordered products: If you order a wrong item and plan to exchange for you want, then just contact our customer service for help,if we can exchange for you, you need to pay the shipping cost to us as well as return to you.

Physical Damaged Items: If the item is damaged by yourself, we can not provide exchange service for you. But you can return for repair.

What you do before returning for replacement: you need contact our customer service to tell us your problem. What's wrong with your item and what you want us to do for you.

Returning shipping options: after confirming your items is under our policy of returning, we please you use simple airmail to ship item back to us. NO DHL, UPS, TNT, Fedex or any other express.

How we will do after receiving your return: you need keep touch with us to make sure we get it. After checking the item, we will arrange a replacement for you and we will inform you when everything is done. Please remember to check your email from time to time.


Our product guarantee

1 Year Warranty: the guarantee of our most products is one year. 

Before shipping out, all goods have been double verified by vxdas.com. Our test engineer will check for quality, including check the basic function of the hardware and software, the appearance, the packing, the necessary accessories and power adapter plug standard.  After finish quality check,our QC stuff will carefully do quality check and paste our own QC label in the form of month/date/year on every product.

If you have any using problem of the products which buy from vxdas.com, please feedback to us first, and we will discuss the issue with you. Via our technical support, we can dig out your using problem via our technical support in most of cases.

Lost Products: If products get lost in delivery, or you still do not get your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we want you communicate with us. Usually, we will provide tracking number and tracking link timely. If products get lost on the way and we get confirm from couriers, we will arrange redelivery for your products. If you want ship it through express, then you need to pay express shipping fee.


Repair Policy

When your product get damaged after using some time and need repair, we provide repair service for you. Please contact with vxdas.com customer service about the repair.

You need use simple airmail to send the item back to us, after we fix it, we will send back to you. We will not charge you for simple airmail ship back, but if you ask for express shipping, you need to pay for this.


Any other questions, please feel free to contact vxdas.com customers service.

 

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